Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Wow! Such a great experience at this store! I stopped in looking for the perfect jeans after losing 100 lbs. Slater was AMAZING…friendly, knowledgeable and most of all KIND! He knows how to make a person feel good about shopping again! I will definitely be back.
TT
Tracey True
Aug 24, 2025
5.0
We stopped by a few days ago. I was so impressed with this location! The manager Slater was amazing! He helped us find exactly what we were looking for. Nowadays it's hard to find excellent service anywhere. Slater is an asset to your company! I cannot recommend this location and Slater enough! Highly Recommend.
GS
Gabriel Smith
Aug 11, 2025
5.0
I love this store, I was shocked at the kids clearance being 5 dollars. Definitely had to get a few things. Helpful staff and organized store.
KV
Katherine Valero
Aug 7, 2025
5.0
I just found out about this location and was excited to see what there was to offer. I was immediately greeted by one of the managers and he knew exactly what I was looking for and even helped me pick up an outfit that I wasn’t looking for but did fall in love with. Thank you Slater for your kindness and patience, I definitely recommend anyone wanting some assistance to ask for Slater. Thank you for making my shopping experience so enjoyable!
IU
Inés Uribe
Aug 6, 2025
1.0
The store is great and has very good discounts.
However, beware — the manager, Slater, treats customers terribly.
I don’t know if he’s racist or if he simply dislikes his job, but during my last visit to the store, he was offensive toward me and had a very unpleasant attitude.
J.Crew Factory is located at 19075 I-45 S, Suite 111L, Shenandoah, TX 77385, United States, inside the Portofino Shopping Center.
What are the store hours for J.Crew Factory?
J.Crew Factory is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
What types of clothing and services does J.Crew Factory offer?
J.Crew Factory offers colorful, stylish clothing for women, men, and kids including swimwear and flagship denim. They also provide in-store pickup and private shopping appointments by call.
Does J.Crew Factory offer in-store pickup?
Yes, J.Crew Factory provides in-store pickup services for customers.
What payment methods are accepted at J.Crew Factory?
J.Crew Factory accepts American Express, Visa, MasterCard, Discover, Cash, and mobile payments including Apple Pay, Android Pay, and Samsung Pay.
How can I contact J.Crew Factory?
You can reach J.Crew Factory by phone at +1 936-286-3591 or by email at Store.1078@JCrew.Com.
What nearby beauty and spa services are available near J.Crew Factory?
Near J.Crew Factory at Portofino Shopping Center, you can find several beauty and spa services including Southern Vitality Spa, Mads Beauty Lounge, KB Aesthetics, Fabulous Aesthetics, My Salon Suite, Hello Gorjess Hair, and Vera Pelle European Skin Spa.
Are there any pet-related services near J.Crew Factory?
Yes, The Woodlands PetsHotel, a pet service and veterinarian center, is located nearby for your pet care needs.
What other shopping options are close to J.Crew Factory?
Nearby shopping options include Bath & Body Works for cosmetics and beauty supplies, Famous Footwear for shoes, Zales Outlet for jewelry, Five Below for discount items, and OshKosh B'gosh for children's clothing and accessories.