Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and
employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Staff are generally friendly and helpful, but some customers reported negative experiences with specific employees.
Pricing Issues
Many customers feel that prices are too high for second-hand items, with some items priced similarly to new products.
Store Organization
The store's organization and cleanliness received mixed reviews, with some praising it while others found it cluttered and disorganized.
Product Quality
Customers expressed concerns about the quality of items, including damaged goods and overpriced merchandise.
Positive Shopping Experience
Despite some negative feedback, many customers enjoy the thrill of finding unique items and appreciate the overall shopping experience.
RC
Rosa Cruz
2 days ago
5.0
Buetiful clothes
SR
Sam Rogers
Nov 6, 2025
5.0
Well organized, friendly staff!
TO
Traci Ortiz
Jul 1, 2019
1.0
Ok I am a Gold Star Mom...have been for 7yrs. Please tell me WHY EVERY TIME i come in the SEGUIN store and ask for the gold star discount its drama, and the people working there tell me if i were a Gold Star Mom i would have a military issued ID. Im pretty sure I know when my son died... May 12 2012 and where..... Afganistan i have even offered to bring death certificate... Letter from President ... No.. nothing is good enough. I walk in to the store in New Braunfels ....no problem ever and employees are always very sweet. One kind lady remembers me and always asks how i am. I can not WAIT to move from this town. Goodwill employees dont work here if u hate it that bad and learn some customer service skills PLEASE. By the way how is this for ID. Its my Gold Star pin.
MD
Manuela Deanda
Sep 10, 2018
1.0
A work there was miss treated by a lady that work with him