Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and
employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Many customers praised the staff for being friendly and helpful, although there were some reports of rudeness from specific employees.
Store Organization
The store's organization received mixed reviews; while some found it well-organized and clean, others described it as cluttered and disorganized.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, stating that items were overpriced compared to new retail prices and that prices have increased significantly.
Customer Service Issues
There were multiple complaints regarding customer service, particularly related to return policies and the handling of transactions.
Product Quality
Customers noted a mix of good finds and damaged or overpriced items, leading to concerns about the quality of merchandise available.
AM
Amber McCoy
Dec 21, 2025
5.0
I love this Goodwill it's always really well organized and cleaned I guess it might depend on the time of day you might show up where it might not be but most of the time it's very organized and cleaned and I know for a fact if you show up with your receipt trying to pick up your furniture a day or two too late they will give you your money back or store credit if after calling you they were not able to reach you and their resold your furniture.
MG
Monty Glaze
Dec 6, 2025
4.0
Well organized store with a very friendly staff.
RC
Rosa Cruz
Nov 22, 2025
5.0
Buetiful clothes
SR
Sam Rogers
Nov 6, 2025
5.0
Well organized, friendly staff!
TP
Tyas Pamungkas
Mar 7, 2025
1.0
We just left from goodwill Seguin, we’re purchased dressed and mirror and nightstand table, we asked lady at the register about 2 nightstands tables with that price, she’s said yes, cause we bought also dressed included the mirror with that price, after we will pick the second time for the 2 nightstands tables, they said it sale separately, “How” ??? We asked that, then the employee man said it’s sale separately, Even the lady in register also said that is really weird!!!! I don’t want to comeback again in goodwill ever!!!! It’s scamm