JCPenney

4.2
803 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Marcos, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
800 Barnes St, San Marcos, TX
78666, United States

Hours

Reviews

4.2
803 reviews
5 stars
463
4 stars
183
3 stars
87
2 stars
31
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some praised helpful staff while others encountered rude or unhelpful employees.

Store Conditions

Concerns about cleanliness and organization, with reports of messy departments and low lighting.

Product Selection

Customers noted limited inventory, particularly in men's clothing and formal wear, while others appreciated the variety of sales.

Shopping Experience

Overall positive experiences highlighted by great deals and friendly staff, but some customers expressed frustration with pricing discrepancies.
  • LB
    Laura Bravo
    4 days ago
    4.0
    Wonderful people at the store. Ready to help before I knew I needed help, which was wonderful. Super friendly staff.
  • ES
    Elgoog Sucks
    Dec 24, 2025
    5.0
    Love this JCPenney's. Specifically bc it stands alone and is off the beaten track from the outlet mall. Less people shopping here. I would like to see them improve the low lighting in the building and during summer, PLEASE TURN UP THE AC!!! How do your workers not sweat to death in there at 90° in the summertime?! Make sure you have a coupon when you go.
  • JL
    Judith Learned
    Dec 12, 2025
    5.0
    Great place to shop and also get your hair done. The JCPENNEY Salon is the best.
  • EP
    Emily P.
    Dec 8, 2025
    5.0
    Love the wreath we bought!
  • AT
    Annmar “Justme” Teacasual
    Dec 3, 2025
    1.0
    I just left the lady at customer service. They gave me the wrong size, and I would like to exchange the pants because they are too large. I asked to exchange them for an XS, but she told me no. She said she didn't want to look for it. I told her, 'Okay, I’ll just return it if she doesn't want to help me find the right size.' When I got my receipt, she said you didn’t want to buy the XS size. I said I did, but she didn’t want to find the right size for me. She didn’t help me at all.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in San Marcos, TX?

At JCPenney, you can shop for a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products from national and private brands like Liz Claiborne and Okie Dokie.

What are the operating hours of JCPenney in San Marcos?

JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 7:00 PM.