Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Antonio, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Why is the only fitting room for women’s clothes located in the men’s section? It’s frustrating enough having to search the entire store just to find a fitting room, especially when staff are nowhere to be found to ask for help.
I went to try on a dress and used the fitting room by the men’s section since it was the only one available. I locked the door, yet a man was still able to open it while I was changing. This should never happen.
This was an extremely disappointing and uncomfortable experience. Fitting rooms need to be safe, private, and accessible. This was none of those.
Immediate actions to be addressed:
- Why the lock failed
- Why women’s clothing requires using the men’s fitting room area
- What will JC Penny do to ensure this doesn’t happen to another customer?
JJ
Janelle
Mar 8, 2026
1.0
Jcpenney only has one entrance and that's through the mall. No prices throughout the store as well. No fitting rooms to try on clothes. I'm not gonna waste my time walking the entire store looking for one. Worst Jcpenney ever!
NM
Nevaeh Makayla
Feb 23, 2026
5.0
i went in on saturday and Rosie checked me out. she is the sweetest person ever! she is such a great person to talk to and i hope she gets all the recognition she deserves!!
RN
Ruly Nuñez
Jan 23, 2026
5.0
Bonita ropa
JV
Jennifer Vaughan
Jan 21, 2026
5.0
GREAT SALES THE SALES PEOPLE WERE VERY HELPFUL & ATTENTIVE
What types of products does JCPenney in San Antonio offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in San Antonio?
The JCPenney store is located at 6301 NW Loop 410, inside Ingram Park Mall, San Antonio, TX 78238.
What are the store hours for JCPenney in San Antonio?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer any special shopping options like curbside pickup or online ordering?
Yes, JCPenney offers free shipping and curbside pickup. You can also order via their app or website.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa credit cards.
Is the JCPenney store wheelchair accessible and are there public restrooms?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Are there any beauty-related stores near the JCPenney in Ingram Park Mall?
Yes, nearby beauty-related places include Sephora inside JCPenney, La Bella Spa and Salon, and Just B Stringz beauty salon.
Can customers find other clothing and shoe stores near JCPenney at Ingram Park Mall?
Yes, nearby clothing and shoe stores include JD Sports, Boot Barn, Finish Line, Aerie, and JK Shoes & Boots.
Are there dining options close to JCPenney where customers can grab a meal or a drink?
Yes, customers can visit Poke-Yi, a Hawaiian restaurant and bubble tea shop, located near JCPenney for food and refreshments.
Where can customers find beauty and accessory shopping close to JCPenney at Ingram Park Mall?
Nearby stores for beauty and accessories include Bath & Body Works, Claire's fashion accessories store, and Treasure Land jewelry store.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: