Business Details
About
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in San Antonio with same-day installation available for your vehicle. We’re a convenient and affordable Texas IID supplier located in San Antonio International Airport Vicinity at 2525 Boardwalk St with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in San Antonio. Call our San Antonio International Airport Vicinity location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Smart Start Ignition Interlock
2525 Boardwalk St, San Antonio, TX
78217, United States
Hours
Reviews
3.6
135 reviews
5 stars
78
4 stars
10
3 stars1
2 stars1
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly John and Xavier, for their professionalism, friendliness, and helpfulness, making the experience more comfortable.
Efficiency
Several reviews highlighted the quick service and efficiency of the technicians, although some noted long wait times during busy periods.
Communication Issues
There were complaints about poor communication regarding pricing and service expectations, leading to customer frustration.
Inconsistent Experiences
While many customers had positive experiences, others reported rude staff and unprofessional behavior, indicating inconsistency in service quality.
Technical Problems
Some customers experienced issues with the equipment and installation, leading to dissatisfaction with the service provided.
- MMMike MoralesDec 29, 20255.0I can not say just how relieved I am to have found this location, the original shop I had this device installed gave me nothing but problems and John here at this shop made everything so much less stressful. They helped answer all my questions and treated me like an actual person with amazing customer service and professionalism. Thank you John!
- JLJuan LeyvaDec 18, 20255.0Xavier and john are excellent workers there fast and accurate i was in and out all the time
- VEVince ElderDec 16, 20255.0I had a great experience at the Broadway office of Smart Start in San Antonio. Initially, I was not happy having to have this device installed in the first place. But, Eric and John helped it go down much easier. They were very professional, thorough, and friendly.
- MCMichael CantuDec 11, 20255.0Fast and professional every time I come thank you John and Xavier for your hard work and dedication to your job
- DPdave placeDec 9, 20255.0Great service every time. shout out to John he is always helpful and respectful
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the business hours for Smart Start Ignition Interlock in San Antonio?
Smart Start Ignition Interlock is open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Do you offer same-day installation for Ignition Interlock Devices?
Yes, Smart Start offers same-day installation for Ignition Interlock Devices in San Antonio, making the process quick and low stress.
What should I bring to my Ignition Interlock Device installation appointment?
Bring a photo ID, proof of residence such as a document verifying your address, and any documents related to your case as required by your state. Our Program Advisors will inform you of any additional requirements.
How can I schedule an appointment for my IID installation at Smart Start?
You can schedule an appointment by calling (800) 831-3299 to speak with a Smart Start Program Advisor or by filling out the online form on their website. Same-day installations may be available.
Are Smart Start's Ignition Interlock Devices compliant with state programs?
Yes, Smart Start is a NHTSA certified provider and their devices meet all alcohol monitoring authority requirements in your state or county to ensure compliance.
What payment options are accepted at the San Antonio location?
Smart Start San Antonio accepts payment by Mastercard and Visa credit and debit cards.
Where is Smart Start Ignition Interlock located in San Antonio?
The location is at 2525 Boardwalk St, San Antonio, TX 78217, in the San Antonio International Airport Vicinity.
What nearby businesses can I visit around Smart Start's San Antonio location?
Nearby businesses include Fox Service Company (building supply store), Advanced Roofing Solutions (roofing), and Shower Doors Today (home and garden contractor).
How can nearby places like San Antonio City Soccer Club help me when visiting Smart Start?
If you are visiting Smart Start, you might enjoy visiting the nearby San Antonio City Soccer Club, a sports and recreation venue and gym, either before or after your appointment.
Are there other automotive service businesses near Smart Start Ignition Interlock?
Yes, neighboring businesses such as RoadGuard Ignition Interlock and PED Enterprises LLC provide automotive-related services in the area.