Nordstrom Rack The Rim

4.4
1020 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack The Rim
5823 Worth Pkwy, San Antonio, TX
78257, United States

Hours

Reviews

4.4
1,019 reviews
5 stars
614
4 stars
251
3 stars
100
2 stars
29
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond.

Product Selection

Customers appreciated the variety of brands and items available, particularly in shoes and clothing.

Pricing

While some found the prices to be good deals, others felt that the prices were higher than expected for an outlet store.

Store Cleanliness

The store was generally reported as clean and organized, although some customers noted issues with overcrowding and disarray.

Shopping Experience

Overall, customers enjoyed their shopping experience, often leaving with multiple items and expressing a desire to return.
  • CB
    Cody Bronson
    3 days ago
    2.0
    I am appalled at the lack of employees working. I came in today just to find a shirt and couldn’t even find one worker to help me out. They’re all running around doing stuff. Nordstrom, I am deeply disappointed in this, I’ve shopped at all the stores in San Antonio and Austin. I even have a nordy card. But to see barely even two people having to help more than a thousand people hourly is deeply disappointing. Not to mention the place is a mess, I know that’s not the employees fault at all, things get busy. I really do enjoy shopping at Nordstrom’s. But my gosh, this one is just overcrowded. Even the RACKS, I found the shirt I was looking for but I couldn’t get it without the whole rack coming with it. Seriously. Sometimes less is good. The customer service is still superb, I know they’re trying, and I know they’ve got allot to do, yet they still help! Please do something about this. It’s the closest one I live to but I won’t bother shopping if the place is a zoo with no zookeeper
  • AA
    amna alalousi
    5 days ago
    3.0
    Need more customer service through shopping, very hard to have someone to help in the store , otherwise the quality was good
  • AV
    Andy V
    Nov 6, 2025
    5.0
    Nice
  • JP
    JOSUE PEREZ
    Nov 2, 2025
    2.0
    Real bad customer srvice
  • WC
    Wayne C
    Oct 24, 2025
    5.0
    Excellent customer service. They always take time to help you. As long as needed.

Frequently Asked Questions About Nordstrom Rack The Rim

What types of products does Nordstrom Rack The Rim offer?

Nordstrom Rack The Rim offers fashion for the whole family and home, including women's, men's, and children's apparel, shoes, accessories, beauty products, and home goods, often up to 70% off retail prices.

Where is Nordstrom Rack The Rim located?

It is located at 5823 Worth Pkwy, San Antonio, TX 78257, USA, within The Rim area.