Nordstrom Rack Bandera Pointe

Reviews

• JC

  Jezica Con

  Feb 12, 2026
  1.0
  Love the store but not this location. I don’t know if they stereotype people but definitely was being followed for whatever reason. The black lady this evening that was working at the register was rude she was returning a basket and I was going to get one I just asked politely if I could use the one she was returning since I was walking toward the baskets and she had an attitude about it. She said “they’re all right there.” Wow if you don’t like your job quit. Wish my black Mom came with me because I know she would’ve said something to her…can you teach your employees not everyone they think as “other” steal and the sad part is most of them are minorities. Wanted to shop in peace but every time I looked up an employee was staring. Wow, do better. I hope other military vets and people in general have better shopping experiences and hopefully some of the employees will have better training. Unless it’s the managers that teach them that then they need to get trained as well- Retired military veteran. 21 Feb 2026-thanks Brandi for your response. “As a retired military veteran” I’ll believe it when I see the change. -Some of your folks are snotty, simmer down y’all aren’t working fashion runways.
• PB

  Petrisor Bodea

  Jan 23, 2026
  5.0
  Not your average Nordstrom Rack! Place was not too crowded and looked pretty stacked up. Maria was very nice through the buying and returning process. Compared to other locations, this one offers a great experience, and I would rather drive 10-15 more to have that experience.
• PS

  paris sanchez

  Jan 9, 2026
  5.0
  ree was friendly and helpful! assessed me with my needs perfectly and quickly😊
• LT

  lefty tea

  Jan 4, 2026
  5.0
  Shopped here a little while ago, was helped by a gentleman named Andrew. Very helpful and very friendly would go again!
• RR

  R

  Dec 15, 2025
  5.0
  Wow! What a great Nordstrom Rack team. The store is organized, clean, and the staff is genuinely friendly. I came in looking for black men’s pants and found several great options (from Joe’s to Levi’s) in under ten minutes. The selection is chef’s kiss top-notch. I also picked up a few jackets to prepare for an unexpected temperature drop. We were visiting from out of town, and this location completely changed my perspective on Nordstrom Rack. I expected to spend hours searching and was pleasantly surprised by how easy and efficient the experience was. Well done, team. You should be proud. 💪🏽

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