Customers consistently praised the staff for their friendliness, professionalism, and attentiveness, highlighting exceptional service experiences.
Knowledgeable Staff
Many reviews noted the staff's extensive product knowledge, particularly regarding watches, which enhanced the purchasing experience.
Positive Experiences
Overall, customers reported memorable and enjoyable experiences, often mentioning specific associates who made their visits special.
Quality of Products
The quality of the jewelry and watches offered was frequently commended, with customers expressing satisfaction with their purchases.
Ambiance
The store's welcoming atmosphere and elegant presentation were appreciated, contributing to a positive shopping experience.
MC
Marco Caro
2 days ago
5.0
Angel was excellent. She was very knowledgeable and helpful and made buying my wife’s watch a breeze. She wasn’t pushy and made us feel very comfortable.
LL
lrb6670
Nov 14, 2025
5.0
The staff was very responsive. I did not have to wait to have somebody acknowledge my presence at the store. Andres and Angelica handled my bracelet repair issue competently and professionally.
DB
Daniel Baek
Nov 11, 2025
5.0
I had to get my Tudor watch serviced and took it to Lee Michaels at La Cantera. The process of dropping it off and getting it back from the service center was smooth and easy thanks to Kyle. I was even offered refreshments during the minute or so that Kyle was in the back getting my watch. Great store, great customer support!
SB
Sergio Bustillos
Nov 10, 2025
1.0
Just barely made a phone call to see if I could get a battery replaced in one of my G-Shocks and they refuse to answer the phone. I called at 6:20 p.m. the store doesn't close until 7:00. I repeatedly called three times in a row and they hung up the phone on me every time.
MA
Mark Albuainain
Nov 1, 2025
5.0
Patrick went above and beyond for us in every way. We had requested this watch about a year ago, and no one else was able to deliver — except Patrick. He remembered our request, followed through, and made the entire experience feel personal and meaningful. His professionalism, communication, and genuine care for his customers truly stand out.
Not only did he get the watch for us in a much shorter time than expected, but he made the entire process smooth and enjoyable. We felt listened to, valued, and taken care of. Patrick is the reason we will continue to return to Lee Michaels.
Thank you, Patrick, for your exceptional service and dedication. You exceeded every expectation!
Frequently Asked Questions About Lee Michaels Fine Jewelry
What types of jewelry and brands does Lee Michaels Fine Jewelry offer?
Lee Michaels Fine Jewelry offers a wide selection including women's and men's jewelry, watches, engagement rings, diamond earrings, and wedding bands. They carry brands such as Rolex, TUDOR, TAG Heuer, Cartier, David Yurman, Mikimoto, and more.
Where is Lee Michaels Fine Jewelry located?
Lee Michaels Fine Jewelry is located at 15900 La Cantera Pkwy, Suite 3360, San Antonio, TX 78256, in The Shops at La Cantera.
What are the store hours for Lee Michaels Fine Jewelry?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM. They also have specific holiday hours.
Does Lee Michaels Fine Jewelry offer repair services?
Yes, they provide Rolex servicing and repairs, watch repairs, and jewelry repairs.
What payment methods are accepted at Lee Michaels Fine Jewelry?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, financing options, MasterCard, and Visa.
Can customers pick up orders at the store or use curbside pickup?
Yes, Lee Michaels Fine Jewelry offers in-store pickup and curbside pickup services.
Is Lee Michaels Fine Jewelry an official Rolex retailer?
Yes, it is part of the worldwide network of Official Rolex Retailers and is authorized to sell and maintain Rolex watches.
What nearby stores can I visit when shopping at The Shops at La Cantera with Lee Michaels Fine Jewelry?
Nearby stores include Tommy Bahama for clothing and dining, Robert Graham for fashion, and Lucchese Bootmaker for footwear and accessories, making your visit a varied shopping experience.
Are there any art galleries close to Lee Michaels Fine Jewelry?
Yes, you can visit the San Antonio Artists Collective and Gallery 78, both art galleries near Lee Michaels Fine Jewelry, for a cultural experience before or after shopping.
What coffee shops are near Lee Michaels Fine Jewelry for a quick coffee break?
Starbucks and Ebar cafes are nearby, perfect spots to relax with coffee during your visit to The Shops at La Cantera.