Lee Michaels Fine Jewelry

4.9
621 reviews
Lee Michaels Fine Jewelry store at the Alamo Quarry Market in San Antonio, Texas

About

Jewelry Store
Lee Michaels Fine Jewelry has been a premier fine jewelry retailer in San Antonio for almost 25 years providing our customers with the finest quality in jewelry, watches and gifts from an extensive collection of top designers in the jewelry industry! From Grand Seiko and Tag Heuer watches to classic wedding bands and engagement rings, our customers can choose from an exquisite selection of collections from top designers like Roberto Coin, Mikimoto, Mont Blanc and more. Stop by our store and receive the Lee Michaels Extraordinary Experience for yourself!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lee Michaels Fine Jewelry
255 East Basse Road, San Antonio, TX
78209, United States

Hours

Reviews

4.9
621 reviews
5 stars
602
4 stars
4
3 stars
1
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, creating a welcoming shopping experience.

Product Quality

The jewelry and watches offered were noted for their high quality, with many customers expressing satisfaction with their purchases.

Professionalism

Staff members demonstrated professionalism and expertise, often going above and beyond to assist customers with their needs.

Positive Experiences

Many reviews highlighted enjoyable shopping experiences, with customers expressing a desire to return due to the exceptional service.

Concerns with Resizing

A few customers reported issues with jewelry resizing, particularly with white gold, indicating a need for caution in that area.
  • NL
    Nilda Lara
    5 days ago
    5.0
    I had a wonderful experience, Karen was friendly, courteous and professional.
  • GC
    Grace Caza
    Jan 1, 2026
    1.0
    Came here the other day for a last minute gift for someone special. I told the lady twice what I was looking for and who it was for. She completely ignored what I said and showed me the completely opposite of what I was looking for. I knew she wasn't listening the first two twice because she said "is it your birthday?". Thanks for wasting my time and making me feel unheard.
  • NS
    Nikolas Schlosser
    Dec 30, 2025
    5.0
    Excellent customer service, spent a few hours with Leticia Rannie, and we went over my entire jewelry shopping profile. We discussed the type of jewelry I like to buy for my toddler, as well as the price point and justification based on her age and ability to break pieces. This discussion also covered my watch preferences, including my use case for Rolexes, the style of Tudors I prefer, and my choice of IWC, which I appreciate for its leather band / complex movements. I had my toddler with me the whole time, and she was antsy to leave, but Leticia was understanding of the family experience and was not upset with the rowdiness. Will definitely be going to Lee Michaels as my preferred jeweler.
  • DB
    Daniel B
    Dec 14, 2025
    5.0
    I visited this Lee Michaels location to purchase a Christmas present for my wife and was helped by Jean-Paul. He was exceptionally professional and easy to work with. Within seconds of entering the store he approached me to show me around the store and eventually helped me select a lovely Mikimoto pendant necklace. We also looked at Tudor and Rolex watches (for me) and I was able to register my interest for a watch I'm interested in purchasing. I've visited many jewelry stores and Rolex ADs, the customer service I got from Jean-Paul is among the best I've ever experienced!
  • VS
    Valerie Schweers
    Dec 13, 2025
    5.0
    Nina was very helpful with my purchase for a gift for my daughter's 30th birthday. She provided options, was patient, and was helpful through the entire shopping experience. It was a pleasure working with her. She is friendly and also followed up with me after my purchase. It turns out the earrings I picked for my daughter are very similar to a pair she already had. So on our return visit to the store, Nina was so kind and helpful working with my daughter to find some different diamond studs that she would like. Nina is great, and when I return to the store, I will definitely ask for her.

Frequently Asked Questions About Lee Michaels Fine Jewelry

Where is Lee Michaels Fine Jewelry located?

Lee Michaels Fine Jewelry is located at 255 East Basse Road, Suite 900, San Antonio, TX 78209, USA, in The Alamo Quarry Market.

What are the store hours of Lee Michaels Fine Jewelry?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.