kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 7400 San Pedro Ave, San Antonio, TX 78216, or contact us at (210) 524-1032.
Does the North Star Mall location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the North Star Mall location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the North Star Mall location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the North Star Mall location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade in San Antonio?
Kate Spade offers purses, work totes, bucket bags, shoulder bags, handbags, wallets, shoes, earrings, and more, all with a focus on joy and modern sophistication.
Where is the Kate Spade San Antonio location situated?
Kate Spade is located at 7400 San Pedro Ave, Ste 32, San Antonio, TX 78216, inside North Star Mall.
What are the store hours for Kate Spade at North Star Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Kate Spade store at North Star Mall accept online returns and exchanges?
Yes, items purchased on Katespade.com may be returned or exchanged at any Kate Spade specialty shop, including the North Star Mall location, except airport and department stores. Exchanges can be made free of charge within 30 days of receipt.
Is buy online pickup in store (BOPIS) available at Kate Spade North Star Mall?
Yes, you can pick up your online order in store. You'll receive an email when it is ready, usually within three hours. Bring your order confirmation and photo ID to the store's checkout counter within 48 hours to complete the pickup.
What payment methods are accepted at Kate Spade in San Antonio?
The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Can I use Klarna for in-store purchases at Kate Spade?
Yes, Klarna payments can be made via Apple Pay or Google Pay for the Klarna digital credit card on supported devices.
What other stores or services are near Kate Spade at North Star Mall for a full shopping experience?
Nearby options include Just StringZ for hair and beauty services, Marble Slab Creamery for desserts, and Knockout Wear for clothing and hats, allowing you to enjoy styling and treats before or after your visit to Kate Spade.
Where can I find dining options near Kate Spade at North Star Mall?
You can enjoy several nearby restaurants such as Lavilla Pizza for Italian cuisine, Opah Greek Flavor for Mediterranean dishes, and Wendy's for fast food, making it convenient to grab a meal around your shopping trip.
Are there other fashion and accessory stores near Kate Spade at North Star Mall?
Yes, you can explore stores like Zumiez for skate and shoe apparel, Clarks for shoes and fashion accessories, and Diamonds of London for jewelry, complementing your shopping experience at Kate Spade.