Brand Certified
JCPenney
4.2(2058 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2418 SW Military Dr, San Antonio, TX
78224, United States
Certified by JCPenney • Mar 01, 2026
(210) 923-5461
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tx/sanantonio/clothing-stores-sanantonio-tx-993.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Antonio, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
2,058 reviews
5 stars
1,218
4 stars
421
3 stars
218
2 stars
84
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Store Conditions
Numerous reviews mentioned uncomfortable shopping conditions due to broken air conditioning and unclean bathrooms.
Product Quality
Customers generally appreciated the quality of the merchandise, noting good deals and a variety of products available.
Long Wait Times
Several reviews expressed frustration with long lines and insufficient staffing at checkout, leading to poor shopping experiences.
Management Issues
There were complaints about management practices, including understaffing and lack of attention to customer needs.
- ABAriel BrandonFeb 5, 20261.0Jewelry department is the worst here workers don’t acknowledge you’re there too busy talking about what to eat might be one of the worst locations I’ve been too
- CHCynthia HernandezJan 17, 20265.0Evelyn was such a great help, she was attentive and caring, loved her customer service!!
- OFOralia FernandezJan 15, 20265.0Love the clothes there good quality, friendly people and great sales
- AEAnthony EsquivelJan 3, 20265.0They got the best sports goods on the 2nd floor...
- E2Edward 210Dec 23, 20251.0Broken air condition is crazy work in Texas. These employees should put appplications elsewhere, JCP clearly doesn’t care about them… much less the potential customers. I was shopping and had to get out of there! The air is so warm and thick that it’s almost hard to breathe!
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Phone number
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