Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Antonio, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
2,056 reviews
5 stars
1,217
4 stars
422
3 stars
218
2 stars
84
1 star
115
What are people saying?
AI-generated from recent customer reviews
Store Conditions
Customers frequently reported uncomfortable shopping conditions due to inadequate air conditioning and cleanliness issues, particularly in restrooms.
Customer Service
While some customers praised individual staff members for their helpfulness, many expressed frustration with long wait times and understaffing during busy periods.
Product Availability
Customers noted a good selection of merchandise and sales, but some expressed disappointment with the lack of variety and outdated styles.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and lack of attention to customer needs.
- AEAnthony EsquivelJan 3, 20265.0They got the best sports goods on the 2nd floor...
- E2Edward 210Dec 23, 20251.0Broken air condition is crazy work in Texas. These employees should put appplications elsewhere, JCP clearly doesn’t care about them… much less the potential customers. I was shopping and had to get out of there! The air is so warm and thick that it’s almost hard to breathe!
- LCLaura CabreraDec 18, 20251.0Came by the hair salon here and the hair stylist here have no idea how to cut bobs. He literally said ma’am we don’t do those type of haircuts anymore. Wow I was speechless. Oh well might as well take my business elsewhere.
- SRSabrina RamirezDec 15, 20251.0DO NOT EVER get your portraits done here!! I was told that my digital photos would be FREE with my package and in my email within 48 hrs. It’s been almost 2 weeks and I had to call 5 times before I got an email and my “FREE” digital download is now going to cost me $170!! They obviously lied about everything and now I can’t even get the pictures that I own and paid $200 for already. I could’ve used my cell phone and gotten better for a lot cheaper
- GAGilbert AlemanNov 16, 20252.0Management- ur bathrooms are deplorable .. men’s stalls are filthy - clean the walls and floor . Need new commodes and remodel
Frequently Asked Questions About JCPenney
What types of products does JCPenney in San Antonio offer?
JCPenney offers a wide range of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at the South Park Mall location?
The store is open from 11:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday.
Does JCPenney offer curbside pickup or online shopping options?
Yes, JCPenney provides both free shipping and curbside pickup options for your convenience.
What forms of payment are accepted at JCPenney in San Antonio?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in San Antonio accessible for people with disabilities?
Yes, this location has a wheelchair-accessible entrance.
Where is the JCPenney store located in San Antonio?
The store is located at 2418 SW Military Dr, inside the South Park Mall in San Antonio, TX 78224.
What nearby services and shops can I visit along with JCPenney?
Near JCPenney, you can visit Sephora inside JCPenney for skincare and beauty products, Regis Salons for hair care, and Nail Glamour for nail services.
Are there fitness and recreational options close to JCPenney at South Park Mall?
Yes, Fitness Connection, a gym and sports instruction venue, is located nearby for your fitness needs.
Can I get professional photography services close to JCPenney?
Yes, the JCPenney Portrait Studio offers event photography services within the same mall area.
What beauty and health services are available near JCPenney?
Nearby you can find Tao Spa for massage and beauty services, Threading Plus for hair removal, and various salons like Chic hair salon and MasterCuts.