Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Antonio, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,485 reviews
5 stars
812
4 stars
369
3 stars
139
2 stars
59
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude or dismissive.
Store Condition
The store is generally clean and well-stocked, but many customers noted a decline in inventory and selection, with some expressing concern about the overall state of the mall.
Product Availability
Customers appreciated the variety of products and sales available, but some expressed disappointment over the lack of specific items and the high prices.
Shopping Experience
While many enjoyed a pleasant shopping experience with friendly staff, others faced challenges such as long wait times for assistance and issues with returns.
Photography Services
The photography services received mixed reviews; some customers had excellent experiences, while others were disappointed with the quality of the photos.
- CTCynthia TrujilloOct 18, 20255.0The store was clean & well stocked. The clerks were helpful &friendly.
- CCChelsOct 9, 20255.0I went in the store with the attention, not to buy anything and walk around, however, there was an extremely professional and kind lady, “B”, who recommended a tennis dress that she said would great on me! I tried on the dress, which surprisingly did look great! When I went to ask her where her register was to check out, she kindly informed me that she was the JCPenney custodian and was not one of the floor sales women. I would’ve loved to have bought it from her register. I would highly recommend promoting her to a sales position! Her super outgoing, friendly, and genuine interest in my fashion (as she noticed my noticed my matching work out attire) changed my intentioned walk-through to a purchase! Thank you “B”!
- DPD PuckettOct 4, 20251.0over priced, over rated, plus sized mannequins everywhere. circling the drain. only plus was the escalators actually working in this mall.
- DBDebra BakerSep 15, 20255.0On 9/14/25 I had the pleasure of Gabriel helping me with my purchase. He was very knowledgeable and friendly. And also the mgr Araceli!
- KAKathy AcunaAug 18, 20255.0I was happily surprised with their clothing selections. Went in for back to school shopping and new shoes. Happily found everything we were looking for EXCEPT pocket tees for my dad. (Where's he going to put his 2016 phone, now? He does not trust the computering!) Great store, and everyone tried their best to find those pocket tees. Guess they'll have to mysteriously show up on his porch.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in San Antonio offer?
JCPenney offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is the JCPenney store located in San Antonio?
The JCPenney store is located at 6909 N Loop 1604 E, inside the Rolling Oaks Mall in San Antonio, TX 78247.
What are the operating hours for JCPenney at Rolling Oaks Mall?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this JCPenney location offer curbside pickup or in-store shopping?
Yes, this location offers both curbside pickup and in-store shopping options.
What payment options are accepted at JCPenney in San Antonio?
Payments can be made via American Express, Check, Discover, MasterCard, and Visa.
Does the JCPenney store at Rolling Oaks Mall have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
Which nearby jewelry stores can I visit around JCPenney at Rolling Oaks Mall?
Nearby jewelry stores include James Avery Artisan Jewelry, Pandora Jewelry, Leila Jewelry Rolling Oaks, and Kay Jewelers, perfect for exploring additional jewelry options.
What fashion and accessory stores are close to the JCPenney in Rolling Oaks Mall?
You can visit fashion and accessory stores like Icing, francesca's, Victoria's Secret & PINK, Charlotte Russe, Lids, and Zumiez within the mall area.
Are there dining or snack options near JCPenney at Rolling Oaks Mall?
Yes, nearby dining and snack options include Charleys Cheesesteaks, Orange Leaf frozen yoghurt, and Great American Cookies for a quick treat before or after shopping.
Is there an optometrist or eyewear store near JCPenney at Rolling Oaks Mall?
Yes, Provision Eyecare SA and Visionworks are nearby optometrist and eyewear stores where customers can address eyewear needs.