Brand Certified
JCPenney
4.2(2115 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
6301 NW Loop 410, San Antonio, TX
78238, United States
Certified by JCPenney • Mar 01, 2026
(210) 681-6450
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tx/sanantonio/clothing-stores-sanantonio-tx-631.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Antonio, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
2,115 reviews
5 stars
1,222
4 stars
491
3 stars
217
2 stars
70
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences with management and long wait times.
Store Conditions
Customers noted issues with store cleanliness, temperature, and outdated facilities, including broken escalators and inadequate fitting rooms.
Product Selection
Positive feedback on clothing variety and sales, but some customers expressed disappointment in the availability of certain items and sizes.
Checkout Experience
Inconsistent checkout experiences reported, with some customers experiencing long waits and confusion over online order pickups.
- NMNevaeh MakaylaFeb 23, 20265.0i went in on saturday and Rosie checked me out. she is the sweetest person ever! she is such a great person to talk to and i hope she gets all the recognition she deserves!!
- JVJennifer VaughanJan 21, 20265.0GREAT SALES THE SALES PEOPLE WERE VERY HELPFUL & ATTENTIVE
- BJBeatrice JorgensenJan 6, 20265.0Always a great place to shop. Coupons always available for savings. Locations through out town.
- JDjoyce deuserDec 30, 20255.0Great place to shop
- BHBIG H HuddinniDec 19, 20251.0Jewelry dept. Service is horrible. Waiting 3o minutes, They look at you and walk away. I was willing to spend under 2 grand. No wonder they going under. Management is responsible for their horrible service. Dont shop there. Unless you have all day.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in San Antonio offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in San Antonio?
The JCPenney store is located at 6301 NW Loop 410, inside Ingram Park Mall, San Antonio, TX 78238.
What are the store hours for JCPenney in San Antonio?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer any special shopping options like curbside pickup or online ordering?
Yes, JCPenney offers free shipping and curbside pickup. You can also order via their app or website.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa credit cards.
Is the JCPenney store wheelchair accessible and are there public restrooms?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Are there any beauty-related stores near the JCPenney in Ingram Park Mall?
Yes, nearby beauty-related places include Sephora inside JCPenney, La Bella Spa and Salon, and Just B Stringz beauty salon.
Can customers find other clothing and shoe stores near JCPenney at Ingram Park Mall?
Yes, nearby clothing and shoe stores include JD Sports, Boot Barn, Finish Line, Aerie, and JK Shoes & Boots.
Are there dining options close to JCPenney where customers can grab a meal or a drink?
Yes, customers can visit Poke-Yi, a Hawaiian restaurant and bubble tea shop, located near JCPenney for food and refreshments.
Where can customers find beauty and accessory shopping close to JCPenney at Ingram Park Mall?
Nearby stores for beauty and accessories include Bath & Body Works, Claire's fashion accessories store, and Treasure Land jewelry store.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website