Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Antonio, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
2,164 reviews
5 stars
1,252
4 stars
498
3 stars
220
2 stars
73
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others faced criticism for poor management and unhelpful responses.
Store Conditions
Customers reported issues with store cleanliness, outdated facilities, and uncomfortable temperatures, particularly regarding the air conditioning.
Product Availability
The store offers a wide selection of clothing and accessories, but some customers noted a lack of variety in certain categories and confusion over pricing.
Checkout Experience
Many customers expressed frustration with the checkout process, citing long lines and issues with curbside pickup.
Sales and Discounts
Customers appreciated the frequent sales and discounts available, making it a popular choice for budget shopping.
- MTMax TOct 13, 20255.0I was impressed with the selections at the Big and Tall men's section. I had to look for a cashier before I realized the cash registers are all in the back of the store.
- BCBryan ChiavacciSep 21, 20255.0Nice
- GCGenaro CantuSep 19, 20255.0Found some Great deals staff was Very helpful!!! Very clean and organize store!!
- JHJarrod HopperSep 15, 20253.0The best out of the big clothing stores but that isn't saying much. At least this one has a decent clearance section.
- RMrobert meuseSep 11, 20251.0You can't even contact the store whats the point of having a number on the website.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in San Antonio offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in San Antonio?
The JCPenney store is located at 6301 NW Loop 410, inside Ingram Park Mall, San Antonio, TX 78238.
What are the store hours for JCPenney in San Antonio?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer any special shopping options like curbside pickup or online ordering?
Yes, JCPenney offers free shipping and curbside pickup. You can also order via their app or website.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa credit cards.
Is the JCPenney store wheelchair accessible and are there public restrooms?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Are there any beauty-related stores near the JCPenney in Ingram Park Mall?
Yes, nearby beauty-related places include Sephora inside JCPenney, La Bella Spa and Salon, and Just B Stringz beauty salon.
Can customers find other clothing and shoe stores near JCPenney at Ingram Park Mall?
Yes, nearby clothing and shoe stores include JD Sports, Boot Barn, Finish Line, Aerie, and JK Shoes & Boots.
Are there dining options close to JCPenney where customers can grab a meal or a drink?
Yes, customers can visit Poke-Yi, a Hawaiian restaurant and bubble tea shop, located near JCPenney for food and refreshments.
Where can customers find beauty and accessory shopping close to JCPenney at Ingram Park Mall?
Nearby stores for beauty and accessories include Bath & Body Works, Claire's fashion accessories store, and Treasure Land jewelry store.