Brand Certified
JCPenney
4.3(2129 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
7400 San Pedro Ave, San Antonio, TX
78216, United States
Certified by JCPenney • Mar 01, 2026
(210) 348-2958
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tx/sanantonio/clothing-stores-sanantonio-tx-2939.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Antonio, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
2,129 reviews
5 stars
1,286
4 stars
490
3 stars
191
2 stars
63
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Chris and Freddy for their outstanding service.
Curbside Pickup Issues
Several reviews mentioned significant problems with the curbside pickup service, including long wait times and unclear instructions.
Store Condition
The store was generally noted for being clean and organized, although some customers reported issues with broken escalators and limited changing rooms.
Pricing and Deals
Customers appreciated the variety of products and good deals available, although some felt prices were inflated.
Checkout Experience
Multiple reviews indicated dissatisfaction with the checkout process, citing long waits and unhelpful cashiers.
- CSCandace Stewart2 days ago2.0They have what we need but the shopping experience is horrible. I don’t know if it was just today or all the time. This store is so hot we came to shop around and had to leave it was so uncomfortable. We came on March 1
- WWWLW wolf llama wolf5 days ago5.0Love their prices
- AYAna Lam YenFeb 14, 20265.0Tess at the jewelry department provided amazing customer service. She was so nice and professional. Thank you again for taking care of us.
- HHhorsejackelephantFeb 11, 20261.0Reminds me more of a Kmart store. Sad. JC Penny deserves better. So so few people in there and even less employees. I shopped for about an hour. Picked out four slacks but couldn’t find Fitting Rooms or anyone to ask. Third time visiting and zero purchases. Needs Leadership from what I could see and a little TLC. Hopefully this helps JC Penny, it’s always about people. And hopefully this helps customers. Don’t waste your valuable time
- MLMartin LamasJan 17, 20265.0I made a quick stop to see if I could find an inexpensive replacement wedding ring in my size. Let me tell you about Chris! He went above and beyond to work with my wife and I. Made us feel very comfortable. He checked many different rings until he found the perfect ring. We need Chris as a template to show others what it means to be a customers champion. Thank you for the great service.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in San Antonio?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in San Antonio offer online shopping or a mobile app?
Yes, you can shop online or use the JCPenney App available on the Apple App Store for convenient shopping and access to coupons.
What are the store hours for JCPenney at North Star Mall?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney provide curbside pickup for online orders?
Yes, curbside pickup is available at JCPenney for added convenience.
Is the JCPenney store at North Star Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Which payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Are there any beauty salons near JCPenney where I can visit after shopping?
Yes, you can visit the Northstar Mall-JCPenney Salon, Sephora inside JCPenney, Soho Fashion beauty salon, Morphe, Aerie & OFFLINE, or Just StringZ hair salon nearby.
Where can I find parking when visiting JCPenney at North Star Mall?
There is convenient parking available at the Northstar Mall Northwest Parking Deck near JCPenney.
What dining options are available near JCPenney at North Star Mall?
Nearby dining options include Sansei Japan (Japanese restaurant), Luciano Express (Italian), Lavilla Pizza, Chinese Gourmet Express, Wendy's, Marble Slab Creamery (desserts), Opah Greek Flavor, and The Cheesecake Factory.
Can I find other clothing and shoe stores near JCPenney at North Star Mall?
Yes, nearby stores include Vans, Clarks, Zumiez, Spencer's, Payless ShoeSource, Kids Foot Locker, AX Armani Exchange, Knoxout Wear, and Lids.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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