Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Location
Hours
Reviews
4.2
26 reviews
5 stars
21
4 stars0
3 stars0
2 stars0
1 star
5
- BFBrenda FoleyOct 6, 20255.0I have been to this store multiple times. Margarita and Adrianna always go above and beyond helping me. The customer service at this particular store is outstanding and that is the reason I keep coming back. Their expertise knowledge of the clothes and styles that are in the store made me feel confidant.
- JKJacob KertzAug 18, 20255.0My wife and I went to J.Crew to find a dress for our reservation on the Riverwalk that evening, but our visit started off on a really bad note. While my wife was in the fitting room, I saw a man yelling at a worker and even throwing something. It was a pretty traumatic and upsetting scene, but despite all that, we met Adrianna, who came over and helped us. She was so composed and professional, and she helped my wife find a beautiful dress for our evening. Adrianna somehow managed to turn a genuinely traumatic event into a truly delightful experience, and it's clear she is an outstanding manager who handles difficult situations with incredible grace. She deserves to be recognized, and we will absolutely be back the next time we're in San Antonio.
- BABella AlvarezAug 16, 20255.0Absolutely love J.Crew Factory! The staff offered a warm welcome, and they were very diligent in helping me pick out lots of different outfits! The store itself had an overall wonderful atmosphere. I am extremely satisfied with my visit; I will be returning soon!!
- SGS GastAug 9, 20255.0Margarita, GiGi, and Nick were amazing today even though they were super busy with tax free weekend. It was the cleanest and most organized store I walked into today. Thank you all for the great service!
- KSKaren SmithAug 7, 20255.0Wow, my husband and I were blown away with this store. It’s now our favorite and one stop shop! Can I take a minute to talk about the team. They are absolutely amazing and going over and beyond! They helped us find outfits for everyone in our family. When they didn’t have the size we wanted they offered free shipping to our front door! We’re definitely coming back!! The managers were so helpful for our littles they even took out a children’s book from the cabinet and read to them. It allowed us to shop in peace. We love our experience!
Frequently Asked Questions About J.Crew Factory
What are the store hours for J.Crew Factory in Northwoods, San Antonio?
J.Crew Factory is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Factory offer in-store pickup?
Yes, J.Crew Factory offers in-store pickup services.
What types of clothing and products are available at J.Crew Factory?
J.Crew Factory offers colorful clothing with styles for women, men, and kids under the Crewcuts line, along with shoe options.
How can I contact J.Crew Factory in Northwoods for inquiries or private shopping appointments?
You can contact the store by phone at +1 210-236-0292 or email at store.4066@jcrew.com. Private shopping appointments can be scheduled by calling the store.
What payment methods are accepted at J.Crew Factory?
J.Crew Factory accepts multiple payment options including Afterpay, American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
Is J.Crew Factory open on major holidays?
J.Crew Factory is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas). It will have adjusted hours on November 28, 2025 (6:00 AM - 8:00 PM), December 24, 2025, and December 31, 2025 (both from 10:00 AM to 6:00 PM).
What nearby eateries can I visit before or after shopping at J.Crew Factory?
Nearby eateries include La Madeleine French Bakery & Café, la Madeleine, Humble Donut Co., Orange Leaf frozen yogurt and ice cream shop, Chick-fil-A, Zio's Italian Kitchen, Chuy's Mexican restaurant, and Fish City Grill.
Are there any nearby eyewear or optometrist services near J.Crew Factory?
Yes, nearby eyewear and optometrist services include Visionworks and RCP Eyecare, both located close to J.Crew Factory for your vision care needs.
What other clothing and shoe stores are near J.Crew Factory?
Nearby clothing and shoe stores include Carter's for children's clothing, Rack Room Shoes, and Old Navy for women's clothing and more.
Are there any wellness or beauty services located near J.Crew Factory?
Yes, nearby wellness and beauty options include TGF Hair Salon, Veneto Nails (nail and beauty salon), Bikram Yoga Hollywood Park, Planet Beach Spa, and The Union yoga studio.