Business Details
About
Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and
employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Details
- DeliveryNot available
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupNot available
Location
Goodwill Store, Donation Station and Good Careers Center
1533 Austin Hwy, San Antonio, TX
78218, United States
Hours
Reviews
3.8
318 reviews
5 stars
153
4 stars
60
3 stars
50
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unprofessional behavior from staff, including accusations of theft and disrespectful interactions.
Cleanliness
While some customers noted that the store was clean and organized, others reported unpleasant odors and unsanitary conditions.
Pricing Issues
Many customers expressed dissatisfaction with high prices on used items, feeling they could find better deals elsewhere.
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported negative experiences.
Inventory Variety
Customers appreciated the variety of items available, but some noted a lack of new or desirable products.
- FCFreedom CageNov 3, 20251.0No one works there. Go ring the bell is all you will get as a response.
- MMMSep 30, 20252.0Not clean, rude staff
- EREmilio RamirezAug 16, 20251.0Terrible. First, when I went there, I felt watched, and when I went up the registers, the cashier and assistant manager made me feel like an idiot for simply wanting to check out more items I had found on my way back from returning something, I wish I could go into detail of how rude this store was, I went back for another item later in the day, I needed for a CD set I missed by mistake, and the cashier I had met the same time before, earlier in the day, talked (excuse my language) shit in-front of me to the manager or assistant manager, ABOUT ME, and about the fact I had came back and was checking out the first time and missed some items I needed. I felt embarrassed, I felt distraught and I felt pitiful that this adult couldn’t grasp the maturity to at-least keep her mean talk to herself. Go here if you want to feel stupid, Go to loop 1604 If you want to feel respected. Thank you.
- LSLucian SmithJul 29, 20251.0Sure it’s organized and maintained inventory. My issue is the pricing. How is a t-shirt $6???????? I will never donate here, and I won’t be coming back anytime soon. There are much better local shops to donate and shop.
- CACandice AlvaradoJul 17, 20251.0Worst Assistant Manager! I am too a Manager in retail. I was accused of stealing and took him to where the item was that he accused me of putting in my purse so I reacted and let him know this was not appropriate to accuse. He said someone saw me put in purse when I showed him where it was I didn't even get an apology!!! I would like speak to Kurt the store manager but he was not in. Horrible way to run a business especially a good will . We don't even do this in an upscale retail store. He needs training!!! No wonder he works here and couldn't make it at any other better retail store! Worst customer service I been going here for over 30 years and never been harassed like this before. Kurt if you read this review your help needs help get him some training skills in management . To everyone else DO NOT SHOP HERE. I won't be!!
Frequently Asked Questions About Goodwill Store, Donation Station and Good Careers Center
What is the main purpose of Goodwill Store, Donation Station and Good Careers Center in Terrell Heights?
Goodwill San Antonio champions the fight against poverty and creates opportunities through education and employment by funding free local programs such as job placement, vocational training, and youth services.
Where is the Goodwill Store, Donation Station and Good Careers Center located?
It is located at 1533 Austin Hwy, #100, San Antonio, TX 78218, in the Terrell Heights area.
What are the operating hours for Goodwill Store, Donation Station and Good Careers Center?
Open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I contact Goodwill San Antonio for more information?
You can reach them via email at Info@goodwillsa.org or call at +1 210-924-8581.
Does Goodwill San Antonio offer wheelchair accessibility at this location?
Yes, this location has wheelchair accessible entrances and parking available.
Does the Goodwill location require cash payments only?
No, the store does not require cash-only payments; other payment methods are accepted.
Can I donate furniture at this Goodwill location?
Yes, Goodwill San Antonio accepts donations including furniture at this location.
What nearby places can I visit before or after shopping at Goodwill San Antonio?
Nearby you can visit the King Buffet or Asian Buffet for dining, or check out Circus Bingo Blanco for entertainment.
Is there convenient public transportation or transit services near Goodwill San Antonio?
While specific transit stations are not listed, nearby limo rental services like San Antonio limo rental services can assist with transportation to and from the location.
Are there any financial or postal services near the Goodwill Store that would be convenient for customers?
Yes, The UPS Store 4673 offers postal and printing services nearby, and financial services can be found at Advance America and Principle Equity Management close to the location.