Business Details
About
Thrift Store
Located just off Highway 281 past Bitters, the Goodwill San Antonio "Bitters" store offers a wide selection of home goods, clothing, shoes and other treasures just waiting to be thrifted.
Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Goodwill Store and Donation Station
13311 San Pedro Ave., San Antonio, TX
78216, United States
Hours
Reviews
4.1
498 reviews
5 stars
260
4 stars
125
3 stars
66
2 stars
18
1 star
29
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with the high prices of items, feeling they are too expensive for a thrift store that sells donated goods.
Store Cleanliness
The store is frequently praised for being clean and well-organized, contributing to a positive shopping experience.
Customer Service
While some reviews highlight friendly and helpful staff, there are also reports of rude behavior from employees, impacting customer satisfaction.
Product Variety
Customers appreciate the variety of items available, including clothing and household goods, although some sections are noted as understocked.
Mixed Experiences
Overall, customer experiences vary widely, with some enjoying their visits and finding great deals, while others report frustrations with pricing and service.
- RRRenee2 days ago1.0It was my understanding that the Goodwill employees cannot hold items for themselves at any Goodwill store however when I address the items behind the counter hidden to the cashier she admitted that they were being held although she did offer them to me after I addressed it with her I can't help but think how many items are they holding for themselves like they're hiding all the good items away from people because they see them first and that's not okay. These bags should be put on the floor if not purchased. This is a thrift store it is meant for equal chance for everyone and and unless Goodwill has changed their policy on that they need to publicly state that the donations will be given to employees first
- JHJames Head6 days ago5.0Very well organized. Merchandise is well displayed. All items are previously used but the selections were in good shape, clean and bargain priced.
- GBGregory BarnesNov 16, 20255.0They are well organized and prices are the same for each of the clothing categories. I would suggest lowering book prices. I like the selection but for items that are donated they are above reasonable. Children aren't reading books in the same way as they used to. To encourage reading, literacy, and enjoyment of words the prices could be reduced. I know a profit must be made and that people are working at GW to make a living... but maybe it could be considered. Thanks for your mission!
- TOTina OrndorffNov 11, 20252.0I shop at Goodwill as often as I can. I went today, on Veteran’s Day. I did not buy much, and I told the cashier I am a veteran, and that I was trying to get my documents to prove I am a veteran. She asked me if I had a card. I told her no, because I did not retire, so I do not get an ID card. She said policy is that I have to prove it on a legal card. I was stunned that I was NOT allowed to use my veteran discount. I served 9 years, and it is a shame I was NOT allowed to use my discount. Will someone please tell me if this is true? A veteran is a veteran whether they serve 1 day or their lifetime. Really, really disappointed y the service I received.
- KTKtea TXNov 4, 20252.0I can tell theyre putting less and less good items in the store and more online.
Frequently Asked Questions About Goodwill Store and Donation Station
What is the address of the Goodwill Store and Donation Station "Bitters" location in San Antonio?
The Goodwill Store and Donation Station "Bitters" is located at 13311 San Pedro Ave., San Antonio, TX 78216, USA.
What are the store hours for the Goodwill Store and Donation Station "Bitters"?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
What types of items can I expect to find at the Goodwill "Bitters" store?
You can find a wide selection of home goods, clothing, shoes, and other treasures perfect for thrift shopping.
How do purchases and donations at Goodwill San Antonio help the community?
Purchases and donations help fund free local programs such as job placement, vocational training, and youth services in the San Antonio area.
Is the Goodwill Store and Donation Station "Bitters" accessible for people with disabilities?
Yes, the store has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
What payment methods does Goodwill "Bitters" accept?
The store accepts debit cards and checks and does not require cash only; however, it does not buy goods used or offer delivery services.
Does Goodwill "Bitters" offer in-store shopping and pickup options?
Yes, Goodwill offers in-store shopping, but it does not provide in-store or curbside pickup services.
What are some nearby places of interest customers might visit before or after shopping at Goodwill "Bitters"?
Nearby, customers can visit San Pedro Square shopping center for dining and retail, Jackpot Bingo for entertainment, and Bowlero for a fun bowling experience.
How can nearby medical and dental services benefit customers visiting Goodwill "Bitters"?
Customers can conveniently access nearby healthcare options like Lifetime Dental at San Pedro, Bernard Rust, DDS, and Texas Med Clinic for any medical or dental needs during their visit.
Are there nearby beauty and wellness spots customers can visit when shopping at Goodwill "Bitters"?
Yes, customers can visit Salon Beatriz for beauty treatments and Pro Sports Rehab for health and wellness services nearby.