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Goodwill Store and Donation Station

4.1
(502 reviews)

Business Details

13311 San Pedro Ave., San Antonio, TX
78216, United States
(210) 924-8581
http://www.goodwillsa.org

About

Thrift Store
Located just off Highway 281 past Bitters, the Goodwill San Antonio "Bitters" store offers a wide selection of home goods, clothing, shoes and other treasures just waiting to be thrifted. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.

Details

  • DeliveryNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Goodwill Store and Donation Station
13311 San Pedro Ave., San Antonio, TX
78216, United States

Hours

Reviews

4.1
502 reviews
5 stars
264
4 stars
124
3 stars
66
2 stars
19
1 star
29

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed concerns about the high prices of items, feeling they are overpriced for a thrift store that sells donated goods.

Store Organization

Feedback varied on store organization, with some customers praising the cleanliness and organization, while others reported disorganization and mixed items.

Customer Service

Customer service experiences were mixed; while some praised friendly staff, others reported rude interactions and dissatisfaction with service.

Product Quality

There were complaints about the quality of some items, including selling damaged or moldy products, alongside positive remarks about finding good quality items.
  • TG
    Teresa Gutierrez
    Feb 13, 2026
    5.0
    Love goodwill! Never know what your gonna find. The place was clean and very organized. Cashiers were very friendly. Thanks for a nice visit.
  • LA
    Lesly Alvarez
    Jan 3, 2026
    5.0
    Muy buena tienda , pero si quiero decirles que los zapatos de nińo están demasiado caros , a ese precio los encuentras nuevos en otras tiendas , están a más de diez muchos pero si es una excelente tienda eso no se niega
  • DR
    Dominic Romo
    Dec 30, 2025
    2.0
    crazy that they are selling (not to be dramatic but it’s true) an extreme health hazard for $35! This was a DONATED item that they are selling for $35 and it’s covered in mold and junk, which could get someone seriously sick. I’m only giving two stars because I found something else that I was looking for.
  • RR
    Renee
    Nov 22, 2025
    1.0
    It was my understanding that the Goodwill employees cannot hold items for themselves at any Goodwill store however when I address the items behind the counter hidden to the cashier she admitted that they were being held although she did offer them to me after I addressed it with her I can't help but think how many items are they holding for themselves like they're hiding all the good items away from people because they see them first and that's not okay. These bags should be put on the floor if not purchased. This is a thrift store it is meant for equal chance for everyone and and unless Goodwill has changed their policy on that they need to publicly state that the donations will be given to employees first
  • GB
    Gregory Barnes
    Nov 16, 2025
    5.0
    They are well organized and prices are the same for each of the clothing categories. I would suggest lowering book prices. I like the selection but for items that are donated they are above reasonable. Children aren't reading books in the same way as they used to. To encourage reading, literacy, and enjoyment of words the prices could be reduced. I know a profit must be made and that people are working at GW to make a living... but maybe it could be considered. Thanks for your mission!

Brand Certified Facts from Goodwill Store and Donation Station

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Certified March 01, 2026Yext Knowledge Graph
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