Goodwill Store and Donation Station

4.1
355 reviews

About

Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.

Details

  • DeliveryNot available
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Goodwill Store and Donation Station
4949 NW Loop 410, San Antonio, TX
78229, United States

Hours

Reviews

4.1
355 reviews
5 stars
184
4 stars
82
3 stars
49
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised friendly service while others reported rudeness and lack of assistance.

Cleanliness

The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.

Pricing

Many customers expressed concerns about rising prices on donated items, feeling they are often too high compared to retail.

Product Variety

Customers appreciated the variety of items available, though some noted issues with organization, particularly in clothing sections.

Donation Process

The donation drop-off process is described as easy and efficient, with staff being helpful during donations.
  • VL
    Victoria Lara
    Nov 10, 2025
    5.0
    It smells very good here. It's very clean and organized.
  • JR
    Jennifer Russell
    Oct 29, 2025
    4.0
    Was able to find a few well loved pieces, ready for a new home.
  • CC
    Cindy
    Sep 16, 2025
    1.0
    Out of all the Goodwills I have been to, this one is the worst if you want to try anything on. I had to ring the doorbell 3 times only for no one to assist me at the dressing rooms. Then when a worker shows up to finally open. For someone else and I practically run over there to get help and they basically run away! They don’t like doing their job at this location that’s for sure! This happened to me twice. I do not recommend this location and would appreciate if a manager would reach out to me regarding this issue. As a customer you would think people would give you at least basic customer service.
  • MR
    Melorie Ramirez
    Aug 16, 2025
    4.0
    I would’ve given this place a 5 star but I was one of the last customers and Janie was not the nicest person working there she keep saying out loud that customers can here “do you understand we are already close” and she was not happy at all I get everyone has a bad day but don’t be saying hurtful words out loud very disrespectful as for Vivian she was really nice and sweet to me coming in at out of the store thank you Vivian for showing me there still some nice people still in this world.
  • KK
    Kristen
    Aug 1, 2025
    5.0
    This location of Goodwill has a super easy donation drop (please note that it’s at the back of the building)!! The store itself is clean & well-kept, and the staff are very helpful!

Frequently Asked Questions About Goodwill Store and Donation Station

What is the address of Goodwill Store and Donation Station?

The Goodwill Store and Donation Station is located at 4949 NW Loop 410, San Antonio, TX 78229, USA.

What are the operating hours of Goodwill Store and Donation Station?

The store is open every day from 10:00 AM to 7:00 PM.