Goodwill Store and Donation Station

4.2
293 reviews

About

Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.

Details

  • DeliveryNot available
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupNot available

Location

Goodwill Store and Donation Station
1721 W.W. White, San Antonio, TX
78220, United States

Hours

Reviews

4.2
293 reviews
5 stars
162
4 stars
61
3 stars
41
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and well-organized, including the restrooms.

Customer Service

Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others received criticism for rudeness and unprofessional behavior.

Pricing

Several reviews mentioned that prices are perceived as high for second-hand items, with some customers feeling that they could find better deals elsewhere.

Product Variety

Customers appreciated the variety of items available, although some expressed disappointment in the selection compared to previous visits.

Donation Process

The donation drop-off process is convenient and well-signposted, making it easy for customers to donate items.
  • LL
    Lucifer
    Nov 22, 2025
    2.0
    I make a stop to donate some stuff at WW White store and the carts were full, the attendant walked out with an empty cart but left it on top on the ramp, I walked up and took the cart down my self and put there my donations my self (no receipt), after that I walked inside the store and this was a mess and dirty the restroom needs cleaning and work the men’s urinal beca is about to fall. No paper to dry my hands and cashier are more worried for their personal conversation than the customer.
  • VM
    Valerie Mesa
    Sep 16, 2025
    1.0
    Wanted to go thrift shopping and a homeless guy who dedicated himself was right next to the door and I was with my kid. I’ll never go back
  • KK
    Kristen
    Aug 16, 2025
    5.0
    This location of the Goodwill Store and Donation Station has a super convenient donation drop, which is located at the back of the store! There is clear signage for the donation drop, and it’s very easy to find where to drop your items.
  • RS
    Raquel Salazar
    Oct 2, 2017
    5.0
    Very helpful worker every clean and everything in it place
  • TD
    Terry Denson
    Jul 21, 2017
    4.0
    It was clean and nice haven't bought anything yet but I do plan on returning

Frequently Asked Questions About Goodwill Store and Donation Station

What is the mission of Goodwill Store and Donation Station in San Antonio?

Goodwill Store and Donation Station in San Antonio has been dedicated since 1945 to fighting poverty and creating opportunities through education and employment programs funded by purchases and donations.

Where is Goodwill Store and Donation Station located?

It is located at 1721 W.W. White, San Antonio, TX 78220, USA.