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Goodwill Store and Donation Station

4.2
(292 reviews)

Business Details

1721 W.W. White, San Antonio, TX
78220, United States
(210) 924-8581
http://www.goodwillsa.org

About

Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.

Details

  • DeliveryNot available
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupNot available

Location

Goodwill Store and Donation Station
1721 W.W. White, San Antonio, TX
78220, United States

Hours

Reviews

4.2
292 reviews
5 stars
162
4 stars
60
3 stars
41
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and well-organized, including the restrooms.

Customer Service

Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others received criticism for rudeness and unprofessional behavior.

Pricing

Several reviews mentioned that prices are perceived as high for second-hand items, with some customers feeling that they could find better deals elsewhere.

Product Variety

Customers appreciated the variety of items available, although some expressed disappointment in the selection compared to previous visits.

Donation Process

The donation drop-off process is convenient and well-signposted, making it easy for customers to donate items.
  • LL
    Lucifer
    Nov 22, 2025
    2.0
    I make a stop to donate some stuff at WW White store and the carts were full, the attendant walked out with an empty cart but left it on top on the ramp, I walked up and took the cart down my self and put there my donations my self (no receipt), after that I walked inside the store and this was a mess and dirty the restroom needs cleaning and work the men’s urinal beca is about to fall. No paper to dry my hands and cashier are more worried for their personal conversation than the customer.
  • VM
    Valerie Mesa
    Sep 16, 2025
    1.0
    Wanted to go thrift shopping and a homeless guy who dedicated himself was right next to the door and I was with my kid. I’ll never go back
  • AA
    Adrian Alvarez
    Jun 11, 2022
    2.0
    I am very disappointed in my visit today. We were shopping around and noticed a sign for dvds priced 5 for 3.99. Sounded like a great deal but unfortunately Any that had multiple discs were counted per disc. I wouldn’t mind that if the sign stated it. All box sets and individual dvds were mixed on a stand together. I have never encountered this at another Goodwill so it surprised us and was a bit disappointing. The staff was courteous and the store was organized like all other Goodwills.
  • RJ
    Ruth Jasso
    Apr 15, 2021
    4.0
    Found what I needed
  • RS
    Raquel Salazar
    Oct 2, 2017
    5.0
    Very helpful worker every clean and everything in it place

Brand Certified Facts from Goodwill Store and Donation Station

Goodwill Store and Donation Station partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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