Business Details
About
Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and
employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Location
Goodwill Store and Donation Station
10422 Potranco Road, San Antonio, TX
78251, United States
Hours
Reviews
4.2
287 reviews
5 stars
176
4 stars
57
3 stars
15
2 stars
10
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for friendliness while others were reported as rude or unhelpful.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that items are overpriced for second-hand goods.
Store Cleanliness
The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Variety
Customers appreciate the variety of items available, often finding unique and valuable products.
Checkout Experience
Long wait times at checkout were mentioned, with some customers frustrated by the number of open registers.
- MCMajeur CarruzakesOct 19, 20255.0Amazing buy for some medical equipment, taking into consideration that the pharmaceutical companies have pumped up the pricing. Today was a well spent day buying for some patients that their insurance won't cover supplies. Visit was great.
- JCJ CSep 14, 20251.0Not even 5 minutes into the store and I am already being rudely, disrespected by an employee- “Michelle” I went to the back of the store with my daughter to just to browse and I happened to see a cart full of books. I saw one that caught my attention, I was just peeking at it and here comes the employee rudely reprimanded me saying “you need to wait till I finish” - now if you she had said it in a nice manner ,I would have apologized . Well she didn’t- I am not a child. Nor would have I hoped she would approach a child like that. I quickly responded, that is very rude of you and you did not need to speak to me like that. Then she started raising her voice and responding back to me - I will not lower myself to her and just walked away. I did go to the manager and advise her. That just made my visit there quite unpleasant. I put everything I had back and left the store. I see people go into their carts and NEVER -NEVER have I seen anyone tell them “no” So, I went to the one on Marbach. Let me tell you - I LOVE the people at Marbach. Their employees are always so helpful & pleasant. Love, love , love them! Thank you to Yancey and Silvia ! They treat their customers really well. You know they make one feel like family. Potranco, you need to step up your training on professionalism and customer service to your employees. Maybe the problem is their management. Treat and respect your employees also ,so they know how to interact with others. They say your team reflects the management.
- CDCeleste DunnSep 13, 20255.0Great place to shop for gently used items. Great place to donate gently used items.
- LGLisamarie GonzalezSep 13, 20251.0Absolutely disgusted after what I witnessed today. I saw an employee be so incredibly rude to a man who had a military shirt on at that. Manager seemed like she could care less. The employee called the gentleman “stupid” when he asked for her name. She was upset that he was looking at a toy inside her blue bin. Definitely won’t be going here anymore and I’ll make sure I’ll let my military community know as well to stay clear of this place
- CCColby CaldwellSep 10, 20251.0Very rude encounter today around 1:20 while purchasing a blouse . First time I have been asked so many questions about one item.. where I was wearing it too and what occasion . Employee then proceeded to ask if my military id was made on the computer that it looked faded ..
Frequently Asked Questions About Goodwill Store and Donation Station
What is the main purpose of Goodwill Store and Donation Station in Potranco?
Goodwill Store and Donation Station aims to fight poverty and create opportunities through education and employment programs funded by purchases and donations.
What are the operating hours of Goodwill Store and Donation Station?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Where is Goodwill Store and Donation Station located?
It is located at 10422 Potranco Road, San Antonio, TX, 78251, USA.
How can I contact Goodwill Store and Donation Station for more information?
You can reach them via email at Info@goodwillsa.org or by phone at +1 210-924-8581.
What languages are spoken or supported at Goodwill Store and Donation Station?
Services are offered in English and Spanish.
What kind of items and services does Goodwill Store and Donation Station offer?
It is a thrift store where you can shop for secondhand goods and make donations to support job placement, vocational training, and youth services.
Are there any food options nearby Goodwill Store and Donation Station?
Yes, nearby eateries include Tacos el Norteñito, Buffalo Wild Wings, Taqueria Arandas, Panda Express, Dutch Bros Coffee, and Jersey Mike's Subs, offering a variety of cuisines for visitors before or after shopping.
Where can I get vehicle services close to Goodwill Store and Donation Station?
Nearby automotive services include Firestone Complete Auto Care, Caliber Auto Care, Sun Auto Tire & Service, and The Wash Tub for car washes and detailing.
What medical facilities are near Goodwill Store and Donation Station?
CareNow Urgent Care and CareNow Urgent Care - Potranco clinics are nearby for urgent and emergency medical services.
Are there any religious or community centers close to Goodwill Store and Donation Station?
Yes, nearby are Mary Mother of the Church Catholic Parish, SA Life Church, and Life Church Learning Center - West Campus, providing community and spiritual services.