Business Details
About
Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and
employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Details
- DeliveryNot available
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupNot available
Location
Goodwill Store and Donation Station
1739 SW Loop 410, San Antonio, TX
78227, United States
Hours
Reviews
3.9
342 reviews
5 stars
173
4 stars
72
3 stars
39
2 stars
15
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Pricing Concerns
Numerous reviews expressed dissatisfaction with rising prices, with some customers feeling that items were overpriced given they were donated.
Donation Process
Several customers reported issues with the donation process, including confusion about donation hours and rude interactions with staff.
Store Condition
The store was often described as clean and organized, although some reviews noted areas for improvement in layout and accessibility.
- DGDivagnny GuzmanDec 27, 20251.0Absolutely ridiculous experience. I showed up at 7:50 PM to donate items, fully expecting to be able to since the store hours clearly say they close at 8:00 PM. Instead of anyone being outside to receive donations, I had to go inside just to ask what was going on. I was then told—very curtly—by an older employee that they stop taking donations at 7:30 PM and that they were “closed,” even though it was NOT 8:00 yet and the store was still open. Nowhere does it clearly say donations end early, and if it does, it’s definitely not obvious enough for customers who are literally trying to DONATE for free. I wasted my time, gas, and effort trying to do something helpful, only to be turned away with zero apology and zero explanation beyond “we don’t take things anymore.” If you don’t want donations after a certain time, then update your hours and signage instead of misleading people. For a place that survives on donations, this level of disorganization and attitude is honestly embarrassing. I won’t be coming back to donate here again.
- LYLeticia YbarraDec 20, 20255.0I can always fine good quality items.
- JAJJ APSDec 9, 20253.0Im beyond sad right now. They didnt use a safe tape on my cute drawer. I was so excited bc i actually have this exact drawr and now they match... until i barely tried to get the tape of and it began to tore. I ended up haveing to cut the sticker off the tape and very skillfully put the tape back on so the wood grain lined up. But this ruined my day.
- JCJ CSep 14, 20255.0I want to say I love coming to this GW near Marbach - sometimes it is a hit or miss. Like all stores. I see the reviews are about Goodwill but you guys are complaining about the company in general. The reviews are meant to critique on this particular store. Please review about your experience, not about prices. Complain to corporate about that! I continuously see that the staff are very friendly and that I agree on! Today, I had the worst experience at Potranco with an employee there , “Michelle” but went here and I had the best experience. Thank you to Yancey & Silvia! When I do go here, Silvia is always so helpful and upbeat. She helps everyone. I thought she was a manager. Everyone here, customers and employees treat each other like family. I love that about this place. I have been pretty much to all the Goodwills here in SA- this is my favorite!
- GMGerardo MedinaAug 25, 20251.0Alguien sabe si aqui venden ropa por libra ??
Frequently Asked Questions About Goodwill Store and Donation Station
What is the address of the Goodwill Store and Donation Station in San Antonio?
The Goodwill Store and Donation Station is located at 1739 SW Loop 410, Ste 810, San Antonio, TX 78227, USA.
What are the store hours for the Goodwill Store and Donation Station?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
How does shopping or donating at Goodwill San Antonio help the community?
Purchases and donations support free local programs including job placement, vocational training, and youth services to fight poverty and create opportunities in the community.
Does the Goodwill Store and Donation Station have wheelchair accessibility?
Yes, the store offers wheelchair accessible entrances and parking for customers with disabilities.
What languages are spoken at this Goodwill location?
Goodwill San Antonio serves customers in both English and Spanish.
How can I contact the Goodwill Store and Donation Station?
You can contact them by phone at +1 210-924-8581 or by email at Info@goodwillsa.org.
Does Goodwill San Antonio accept credit cards or is it cash only?
Goodwill San Antonio accepts payment methods other than cash; it is not cash only.
Is there a Goodwill San Antonio community service or charity organization nearby?
Yes, Goodwill San Antonio itself is both a thrift store and a charity organization in the area, providing community services and support.
What fitness options are available near Goodwill San Antonio for shoppers who want to work out?
Planet Fitness, a gym and health spa, is located nearby and a convenient option for those looking to exercise before or after shopping at Goodwill.
Are there dining options near Goodwill San Antonio where customers can eat after visiting the store?
Yes, nearby dining options include Dragon Buffet, Pizza Hut, Golden Wok Chinese Restaurant, and Peter Piper Pizza, offering a variety of cuisines for visitors.