Business Details
About
Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and
employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Location
Goodwill Store and Donation Station
21230 US HWY 281, San Antonio, TX
78258, United States
Hours
Reviews
3.7
417 reviews
5 stars
187
4 stars
84
3 stars
57
2 stars
27
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised friendly staff like Lynn and Greg, others reported unprofessional behavior and poor service experiences.
Store Organization
Many customers found the store clean and organized, but several expressed dissatisfaction with the new layout and organization by color rather than size.
Pricing Issues
Numerous reviews highlighted concerns about high prices and perceived overpricing of items, leading to disappointment among customers.
Inventory Changes
Customers noted a significant reduction in inventory, particularly in categories like electronics and children's items, with some feeling the store has shifted to a boutique style.
- LRLeslie RamosDec 28, 20251.0Management and some of their employees are unprofessional. One of the employees thought my father stole a cup when he had already purchased wirh receipt and head to the restroom as he was going to need it after leaving the store. Then you some employee follow my father outside mind you telling the stupid kid with receipt and still had the brilliant idea to follow my father during THAT kids work hours all because he still thinks my father stole a cup. My father proceeds to go back to the store and Management just said "oh hes good" without an apology the stupid kid is furious for his OWN SCANDAL. So yeah...UNPROFESSIONAL PEOPLE
- POPreston OlsenDec 28, 20255.0Best store of all time id lay my life down for this store
- PSpaxton starkDec 16, 20251.0used to come here all the time and always see electronics and toys for kids, but now they took out all of that and only left clothes and are there appliances. Wishh they didn’t do that.😕
- KRKaren RodriguezDec 13, 20253.0Clean store but VERY small and thoroughly picked through. They barely have any clothes but the had a large household goods section. They were very organized and all of the workers were super nice.
- NHNatalie HernandezDec 8, 20253.0This Goodwill was good until they started overpricing things :( I know everything they get is donated so idk why they are doing it but i’ve seen a lot of stuff tagged cheaper than what they are selling my it for
Frequently Asked Questions About Goodwill Store and Donation Station
What is the main mission of Goodwill Store and Donation Station in Big Springs?
Goodwill Store and Donation Station in Big Springs aims to fight poverty and create opportunities for adults and youth through education and employment programs funded by purchases and donations.
Where is Goodwill Store and Donation Station located?
It is located at 21230 US HWY 281, San Antonio, TX 78258, United States.
What are the store hours for Goodwill Store and Donation Station?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
How can customers contact Goodwill Store and Donation Station?
Customers can contact the store via phone at +1 210-924-8581 or email at Info@goodwillsa.org.
Which languages are supported at Goodwill Store and Donation Station?
The store supports both English and Spanish languages for customer service.
How can donations to Goodwill San Antonio help the community?
Donations help fund free local programs including job placement, vocational training, and youth services to support community development.
What nearby dining options can I visit before or after shopping at Goodwill Store and Donation Station?
Nearby dining options include Wingstop, Popeyes® Louisiana Kitchen, Carl's Jr., Taco Bell, Jersey Mike's Subs, Panda Express, and MilkShake Factory, making it convenient to grab a meal before or after your visit.
Are there nearby services or shops close to Goodwill Store and Donation Station that customers might find useful?
Yes, nearby services include Verizon and T-Mobile mobile stores, Frost Bank, Stone Ridge Shopping Center, and Total Nutrition San Antonio for health supplements.
Is there a coffee shop nearby Goodwill Store and Donation Station where visitors can relax?
Yes, Summer Moon Coffee is located nearby, offering coffee and cafe options for visitors.
What is the website to learn more about Goodwill Store and Donation Station's community programs and services?
You can visit their official website at https://www.goodwillsa.org to learn more about their services and community impact.