Business Details
About
Thrift Store
Since Goodwill San Antonio's first day of service in 1945, we have championed the fight against poverty and to create opportunity for adults and youth in our community through education and
employment. Purchases and donations at any Goodwill San Antonio location help fund free local programs that include job placement, vocational training and youth services.
Location
Goodwill Store and Donation Station
21230 US HWY 281, San Antonio, TX
78258, United States
Hours
Reviews
3.7
411 reviews
5 stars
185
4 stars
84
3 stars
55
2 stars
27
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members like Lynn and Greg received high praise for their friendliness and helpfulness, creating a positive shopping experience for many customers.
Store Organization
Customers expressed dissatisfaction with the store's organization, particularly the decision to sort clothing by color rather than size, leading to frustration in finding appropriate items.
Pricing Concerns
Many reviews highlighted concerns about high prices, with some customers feeling that items were overpriced compared to typical thrift store standards.
Store Condition
The store was frequently described as clean and well-organized, although some customers noted a significant reduction in inventory and variety after recent changes.
Mixed Reviews on Changes
The recent remodel and shift towards a boutique-style layout received mixed feedback, with some customers appreciating the new look while others lamented the loss of the traditional thrift store experience.
- CUCole UmlandNov 11, 20251.0Went to find a crock pot, no appliance items besides lamps. But there are 2 rows full of wicker baskets if you need 100 of those. Clothing items are very limited with the small and spaced out racks. It feels more like a temu Homegoods mixed with khols.
- SGShelly GrundenNov 4, 20255.0All the clothing has brand new tags and the quality of the furniture and household items they take in are very wood quality. slightly over priced on some items seeing as how its used. But my go to atleast once a week. Bathrooms are always immaculate and sticled with paper towel and TP. Kuddos to how sweet staff are all the time.
- ASAmy SantosNov 1, 20255.0I've been to a few Goodwills here in San Antonio and I think this is the cleanest, most organized, and stocked by far! Greeted by friendly staff and checking out was just the same! 5 star in my opinion!
- RMRebecca MillerOct 23, 20253.0Decent stuff, but they organize by color alone and all the sizes are mixed in, so it was very disappointing to keep finding cute items and seeing that they’re not my size. Very confused who decided that concept, but there’s a reason every clothing store organizes by size. I love goodwill, but this location was very disappointing.
- JCJulie CalderwoodOct 8, 20251.0The prices are ridiculously high and one of the employees was especially rude to me. Not coming back.
Frequently Asked Questions About Goodwill Store and Donation Station
What is the main mission of Goodwill Store and Donation Station in Big Springs?
Goodwill Store and Donation Station in Big Springs aims to fight poverty and create opportunities for adults and youth through education and employment programs funded by purchases and donations.
Where is Goodwill Store and Donation Station located?
It is located at 21230 US HWY 281, San Antonio, TX 78258, United States.
What are the store hours for Goodwill Store and Donation Station?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
How can customers contact Goodwill Store and Donation Station?
Customers can contact the store via phone at +1 210-924-8581 or email at Info@goodwillsa.org.
Which languages are supported at Goodwill Store and Donation Station?
The store supports both English and Spanish languages for customer service.
How can donations to Goodwill San Antonio help the community?
Donations help fund free local programs including job placement, vocational training, and youth services to support community development.
What nearby dining options can I visit before or after shopping at Goodwill Store and Donation Station?
Nearby dining options include Wingstop, Popeyes® Louisiana Kitchen, Carl's Jr., Taco Bell, Jersey Mike's Subs, Panda Express, and MilkShake Factory, making it convenient to grab a meal before or after your visit.
Are there nearby services or shops close to Goodwill Store and Donation Station that customers might find useful?
Yes, nearby services include Verizon and T-Mobile mobile stores, Frost Bank, Stone Ridge Shopping Center, and Total Nutrition San Antonio for health supplements.
Is there a coffee shop nearby Goodwill Store and Donation Station where visitors can relax?
Yes, Summer Moon Coffee is located nearby, offering coffee and cafe options for visitors.
What is the website to learn more about Goodwill Store and Donation Station's community programs and services?
You can visit their official website at https://www.goodwillsa.org to learn more about their services and community impact.