Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 7400 San Pedro Avenue in San Antonio, TX or shop the collection online.
While many customers praised the helpfulness and friendliness of staff, there were several complaints about rude service and lack of assistance.
Return Policy
Customers expressed frustration with the strict return policy, particularly regarding final sale items and the limited return window.
Product Quality
The clothing quality received positive remarks, but some customers found prices to be high and felt that the value did not match the cost.
Store Experience
The store was noted for being clean and organized, but some customers experienced long wait times at the register due to insufficient staffing.
Selection
Customers appreciated the variety of clothing available, though some noted that certain sizes and styles were often out of stock.
AH
Andrea Hebeler
Oct 3, 2025
5.0
I had a super positive experience at this North Star location. They were patient with me and gave me the 50% off on second items of the same kind, and I couldn't be happier. I dont' remember the name of the store manager but she was kind and professional. The person at the register took the time to check prices with me first to make sure I was within my budget. I'll will go back for sure.
MR
Madeline Ricondo
Jun 26, 2025
5.0
My experience at this location was SUPERB, thanks to the lovely associate "Iris"! She was patient, kind, and very helpful! Will definitely be back for the great selection but most of all, the astounding customer service!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express North Star Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Express gift cards are available for purchase at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express North Star Mall currently hiring?
To view and apply for open positions at Express North Star Mall, please visit https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service by calling 1-888-397-1980 for comments, questions, and suggestions.
Can I return online Express orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but returns are not accepted at Express Factory Outlet stores.
What are the store hours for Express at 7400 San Pedro Avenue, San Antonio?
Express at 7400 San Pedro Avenue is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods does Express accept?
Express accepts American Express, cash, Diners Club, Discover, Mastercard, Visa, debit cards, and mobile NFC payments.
Does Express offer clothing for both men and women?
Yes, Express sells clothing for both men and women, including workwear, casual, and party attire.
How can nearby stores like Lucky Brand North Star and Tillys complement my shopping at Express?
After shopping at Express, you can visit nearby stores such as Lucky Brand North Star for men's clothing and Tillys for shoes and women's apparel to find additional fashion options.
What nearby places can I visit for food and entertainment after shopping at Express North Star Mall?
You can enjoy a meal or drink at nearby Blue Star Brewing, a local brewery and beer bar, or visit Caché Stars Club for shopping and a dance club experience.
How can nearby mobile stores like T-Mobile for Business and The FIX help while visiting Express?
If you need mobile phone services or repairs while visiting Express, nearby stores like T-Mobile for Business and The FIX at North Star Mall can assist with telecommunications and device repairs.