Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
315 reviews
5 stars
197
4 stars
60
3 stars
37
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store was frequently noted as clean, well-organized, and pleasant to shop in.
Product Selection
Customers appreciated the wide variety of shoe styles and brands available, although some noted a lack of specific sizes or styles.
Pricing Concerns
Several reviews mentioned that prices were on the higher side, with some customers expressing disappointment over perceived value.
Checkout Experience
Multiple customers reported issues with the checkout process, particularly regarding aggressive requests for personal information.
- JNJulie Nuno6 days ago5.0Great selection. I like how you can order online and pick up at the store.
- CCCaseyJan 2, 20265.0Great selection, deals and super friendly staff.
- CSChanning SimonDec 30, 20255.0I stopped in to return some shoes that were purchased at another DSW location. The manager, Melody, was great! She is very knowledgeable, friendly, and professional. I will definitely revisit this store anytime I'm buying shoes.
- PTPaula TschoepeDec 25, 20253.0Disappointed. Hadn't shopped there in a while but prices seemed to be higher and not as good of a selection.
- TPTamara PearisOct 15, 20254.0They did not have what I was looking for but, the store was clean, well organized, and displayed.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What products does DSW Designer Shoe Warehouse offer?
DSW offers a wide selection of shoes, boots, handbags, and jewelry from popular brands for men, women, and kids.
What are the operating hours of DSW Designer Shoe Warehouse at Forum at Olympia Parkway?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup?
Yes, DSW provides in-store pickup services but does not offer delivery.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, Samsung Pay, contactless payments, debit cards, and cash.
Can I donate shoes at the DSW store?
Yes, DSW Designer Shoe Warehouse offers a shoe donation service at this location.
Is DSW Designer Shoe Warehouse welcoming and inclusive to all customers?
Yes, the store welcomes LGBTQ customers and promotes an inclusive shopping environment.
What are some popular nearby stores to DSW Designer Shoe Warehouse for a full shopping experience?
Nearby stores include Benefit Cosmetics BrowBar, Kay Jewelers, Torrid, Ulta Beauty, and Famous Footwear, offering beauty, jewelry, fashion, and additional shoe options.
Where can I grab a meal or snack near DSW Designer Shoe Warehouse?
Nearby options include Cicis Selma, a buffet and pizza restaurant, and Nothing Bundt Cakes for desserts.
Are there any convenient services located near DSW for shipping or postal needs?
Yes, there are UPS Access Point locations nearby that provide courier and shipping services.
What is the store's contact information if I have questions or need assistance?
You can call DSW Designer Shoe Warehouse at +1 210-888-9465 or email info@dswinc.com.