Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
308 reviews
5 stars
192
4 stars
60
3 stars
35
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of rude behavior from some employees, particularly at checkout.
Store Cleanliness
Customers consistently noted that the store was clean, well-organized, and pleasant to shop in.
Product Selection
The store offers a wide variety of shoe styles and brands, although some customers felt the selection was limited in certain categories, such as men's shoes.
Pricing
Prices were generally considered reasonable, but some customers found them to be on the higher side.
Checkout Experience
The checkout process received mixed reviews, with some customers frustrated by repeated requests for personal information and slow service.
- TPTamara PearisOct 15, 20254.0They did not have what I was looking for but, the store was clean, well organized, and displayed.
- TCTim CrawfordAug 25, 20255.0DSW does have some pretty good looking designer shoes shoes
- TWTrese WilhelmJul 5, 20255.0Very clean. Friendly employees.
- MEMs EvelynJun 16, 20255.0I was extremely impressed with the customer service I received from this store. Melody (Store Mng) took the time to sit with me & find/order the shoes I wanted. We spoke as if we'd known each other for years. What an awesome person...in charge of a great team; thank you!
- ABAng BJun 2, 20183.0Not much to choose from
Frequently Asked Questions About DSW Designer Shoe Warehouse
What products does DSW Designer Shoe Warehouse offer?
DSW offers a wide selection of shoes, boots, handbags, and jewelry from popular brands for men, women, and kids.
What are the operating hours of DSW Designer Shoe Warehouse at Forum at Olympia Parkway?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup?
Yes, DSW provides in-store pickup services but does not offer delivery.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, Samsung Pay, contactless payments, debit cards, and cash.
Can I donate shoes at the DSW store?
Yes, DSW Designer Shoe Warehouse offers a shoe donation service at this location.
Is DSW Designer Shoe Warehouse welcoming and inclusive to all customers?
Yes, the store welcomes LGBTQ customers and promotes an inclusive shopping environment.
What are some popular nearby stores to DSW Designer Shoe Warehouse for a full shopping experience?
Nearby stores include Benefit Cosmetics BrowBar, Kay Jewelers, Torrid, Ulta Beauty, and Famous Footwear, offering beauty, jewelry, fashion, and additional shoe options.
Where can I grab a meal or snack near DSW Designer Shoe Warehouse?
Nearby options include Cicis Selma, a buffet and pizza restaurant, and Nothing Bundt Cakes for desserts.
Are there any convenient services located near DSW for shipping or postal needs?
Yes, there are UPS Access Point locations nearby that provide courier and shipping services.
What is the store's contact information if I have questions or need assistance?
You can call DSW Designer Shoe Warehouse at +1 210-888-9465 or email info@dswinc.com.