ALO

Reviews

• CP

  Charlotte Patton

  Nov 17, 2025
  1.0
  Literally the worst customer service EVER!
• JT

  John Trinh

  Nov 11, 2025
  5.0
  I had such a great experience at Alo thanks to Paola and Alexis! Both were incredibly welcoming and attentive from the moment I walked in. Paola went out of her way to help me find exactly what I was looking for and made sure I got the right fit and style. Alexis was so kind and knowledgeable—she offered great recommendations and made the whole shopping experience feel effortless and enjoyable. It’s rare to come across such genuine, helpful service, and they both made me feel like a valued customer. Thank you, Paola and Alexis, for making my visit to Alo such a positive one! I’ll definitely be coming back.
• BB

  Bronzy65

  Sep 18, 2025
  2.0
  Popped in for the first time and will never return. I was greeted upon entering by a young lady that appeared to have her sports bra on backwards. I felt confused and embarrassed for her especially if this type of display is required for her job? Thankful for Athleta right across the path.
• DB

  Dimond Brown

  Sep 5, 2025
  1.0
  Yesterday I planned on buying multiple things in your store. I was racially profiled. I had multiple people following me during my shopping experience and as I was on my way to try on my items. They were talking on the walkies and had multiple people trying to help me when I never asked for help. As I went to look for more things I had two workers come around me from each direction as if I was going to steal. I don’t live here and I shop at many different Alo locations. This was my worst experience. People should not be profiled as stealing because of the color of the skin. I probably have more money in my bank acct than most of the employees that work there.
• MM

  marievalle

  Aug 31, 2025
  5.0
  I visited Alo for the second time, and my experience was much better than my first. During my initial visit, the service was just okay, as no one really engaged with me. However, this time I was warmly greeted at the entrance and directed to the back section, where I was assisted right away. The associate who helped me was incredibly kind, attentive, and understanding. She made thoughtful recommendations based on what I would feel comfortable in, which I truly appreciated. The dressing room experience was also excellent—they brought me different sizes promptly and even paired shoes to complete the look. Overall, I was very impressed with the level of service and attention to detail during this visit. It made shopping at Alo an enjoyable and personalized experience.

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