ALO

Reviews

• VF

  Victoria Farias

  Jan 11, 2026
  1.0
  Bad customer service.
• DP

  David Puente

  Jan 10, 2026
  1.0
  They don’t even have a bathroom. You would thing that they would have it this is America not a third world country
• AS

  Allison Sedlak

  Jan 8, 2026
  1.0
  Alo quality is awful and their return policies around the holidays are even worse. I got a sweatshirt for Christmas that I realized had a rip in the seem before we even left the house, of course tags were off bc we were on the way out the door. I immediately went to the store in San Antonio and the manager - McKinley was extremely rude and unhelpful. Her attitude was insanely disrespectful and she has no business in customer service. She said she could do absolutely nothing bc I’m past the return window. It was a Christmas gift which I received on December 25th, didn’t wear the item until Jan 5th, realized the rip in seam and came in on January 8th. Really poor customer service!
• EW

  Erin Mosty Wofford

  Dec 28, 2025
  2.0
  I am extremely disappointed in the customer service and return policy. Don’t plan to shop early for Christmas or birthday gifts as you can’t return anything. While attempting return I heard numerous other clients also complaining about the policy. There are many other stores with just as good of products and better customer service!
• MG

  maiah guzman

  Dec 22, 2025
  1.0
  Employees were extremely rude and unhelpful

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