DIOR

Reviews

• LS

  Lexi Schlinke

  5 days ago
  5.0
  We love working with Samira at Dior - La Cantera. She is not only so sweet and helpful but she truly cares about her customers. She will make your shopping experience amazing! Ask for Samira next time you stop by.
• MM

  Monica M

  Apr 1, 2026
  1.0
  Walked in barely got greeted was looking for a wristlet. No help from anyone walked into the next room. Someone on the phone greeted us again and no one asked if we needed help worst experience ever.
• AB

  Alyssa Blaise

  Mar 26, 2026
  1.0
  Would leave no stars if I could. I bought a necklace and tried to return it but they wouldn’t let me and made up so many reasons that were not true. Joe, Samira, and Jenn the GM were all lying and saying things that were contradicting themselves. Every time I caught them in a lie they would go back to script and say sorry you can’t return it. Joe already returned my bracelet like nothing and then Jenn was about to return my necklace so easily but didn’t have enough cash. Jenn and Samira were pointing at some imaginary spot on the necklace just to keep $600… The quality of the metal was so ghetto too
• AH

  Aya Hasan

  May 8, 2025
  1.0
  Extremely poor customer satisfaction. I went to the store to try on a pair of shoes for my wedding, which is not until June, I am currently writing this in May. I asked for a 3 inch heel, where Duong and her team pointed me a specific pair. They did not have my size in the shoe, I tried a similar shoe, and had them order it to my place in Dallas. Upon arrival of my shoes, I took them to my bridal alteration point appointment to try on with my dress. That is when I realized the heels were not in fact, 3 inches, but however, four inches and extremely uncomfortable with my dress. I also noticed that there were specs of the fabric missing on the front side of the shoe. When attempting to return, as I no longer saw these fit for my wedding dress, we were told that that the shoe is worn and no longer returnable. I find this in fact, completely absurd, as I tried the shoes on once with my wedding dress, because I never got to try on the actual shoe in the store. On top of it, there was a missing piece of fabric. I have ordered a lot of shoes in my life, and never have I been denied a return after a one time try on, especially having never tried it before. Now I am stuck with an extremely uncomfortable shoe that I do not want to wear to my wedding, that I never would have purchased in the first place if they had told me correctly that it was 4 inches instead of three. I have the San Antonio Dior team and manager to thank for this very sour experience.
• LM

  Lizy Macedo

  May 6, 2024
  5.0
  Im so exited omg 🤍🤍✨

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