Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Round Rock, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I stopped in to purchase a few items, and during checkout I had some issues with my JCPenney card. Carmen was incredibly patient and helpful throughout the process. Being able to assist in both Spanish and English is definitely a big PLUS!
JR
Jenny Ramirez
Apr 8, 2026
1.0
I had a horrible experience here at this Round Rock, TX location. I had purchased a pressure cooker and headphones. I didn’t need them after all. I went into the returns department. There was a Caucasian lady and à covered head lady. I had my statement from the mail for the return. The covered head lady helped me : what a mistake no hello, just straight to the return and kept talking to the Caucasian lady. Just ignoring me and my husband. I finally got so irritated with her non customer service. I finally told her why do they send a statement, are you going to please help me or what? She went on to state I would receive my reward back from the return. She wanted to say something more rude. I’m sorry with this customer service: no wonder no one is in the store. I try to keep shopping at this store because my Mom worked all her life for JCPenny in Las Vegas. This location needs a serious overhaul. No one cares at this location. It’s sad because it’s in a nice suburb. I even bought something when I left the young girl didn’t want to be bothered to bag it up. Sad sad store. Please send help. I please need my reward I was promised. Thank you for your help and time.
JH
Jenna Hill
Apr 4, 2026
5.0
I would like to thank Maryam for going above and beyond to find the items I had put on hold. Everyone thought they must have inadvertently been put back early, but Maryam believed me when I told her none of the items appeared to be back out on the sales floor and I thought they were still together somewhere in the building. She found them within 5 minutes! I would also like to thank her for her patience, kindness, and pleasant demeanor. It’s nice to feel welcome when shopping and see a friendly face. JCPenney on University in Round Rock is one of my favorite places to shop.
HH
Hammie
Mar 30, 2026
5.0
Great customer service, parking, and great clothes for all ages.
What types of products does JCPenney in Round Rock, TX offer?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Round Rock, TX?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this JCPenney location offer curbside pickup?
Yes, JCPenney in Round Rock offers curbside pickup for customers.
Is the JCPenney store accessible for customers using wheelchairs?
Yes, the store has a wheelchair-accessible entrance.
Which payment methods are accepted at JCPenney in Round Rock?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Are there any beauty and spa salons near JCPenney in Round Rock?
Yes, nearby beauty and spa options include Kelsey Stempko, Sephora inside jcpenney, Pretty and Handsome Salon LLC, Signature Spa & Nails, Dream Images Salon, Ciara's Salon, Bodi Salon, Finest Clips, Sweet Waxology, Heather Nichole Studio, Salon by K, Mel, JC Fades & Shaves, Hair by Katy ATX, DeLa Salon, Jacqueline the hair girl, and Foiled Salon by Monica Neuroth.
What transportation options are available near JCPenney in Round Rock?
The Greyhound Bus station is nearby, providing bus transportation services convenient for customers visiting JCPenney.
Are there other clothing stores near the JCPenney in Round Rock?
Yes, nearby clothing stores include Ross Dress for Less and DSW Designer Shoe Warehouse, which offer additional shopping options for apparel and footwear.
Can visitors enjoy entertainment venues close to JCPenney in Round Rock?
Yes, entertainment options near JCPenney include the Lone Star Jam and Round Rock Amp music venues for concerts and events.
What brands can shoppers expect to find at JCPenney in Round Rock, TX?
Customers can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
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