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JCPenney

4.3
(1384 reviews)

Business Details

151 University Oaks, Round Rock, TX
78665, United States
(512) 341-0764

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Round Rock, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
151 University Oaks, Round Rock, TX
78665, United States

Hours

Reviews

4.3
1,384 reviews
5 stars
803
4 stars
331
3 stars
156
2 stars
40
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Store Cleanliness

The store is frequently described as clean, organized, and well-maintained, contributing to a pleasant shopping experience.

Sales and Pricing

Customers appreciate the good sales and affordable prices, often noting that they find great deals on clothing and other items.

Mixed Experiences

While many reviews are positive, there are some complaints regarding inconsistent service and product availability, indicating room for improvement.
  • EP
    erlamond payne
    2 days ago
    5.0
    Great selection and prices.
  • EL
    Eric Lee
    Feb 6, 2026
    5.0
    This review has been months overdue. Me and my roommates had the best time doing Christmas portraits for our home and our photographer Julian helped make the experience even more memorable. He was super chill with our household shenanigans and interesting poses and helped us get through all of our desired poses before the end of the photo session time. Would 100% recommend doing a photoshoot with friends or family for a memorable experiences and for portraits that will live up on our walls for a life time
  • KM
    Kim Munier
    Feb 5, 2026
    1.0
    Would not take back towels even with a receipt because it had been about 65 days since I bought them. (I tried to return them previously, but they closed early at 7pm). Last time I shopped at Penneys before Christmas, they only had two registers going for the whole store—about 20 people waiting in line. I’m done. It’s clear that customers are not a priority at Penneys. It’s just not worth it! I will be taking my business elsewhere.
  • JP
    John Pinney
    Jan 30, 2026
    5.0
    Julian in photos / portrait department was great to deal with. Very much recommend. He’s professional, cool, and knowledgeable in his field.
  • DT
    Dolly Thịnh
    Jan 23, 2026
    5.0
    Very good

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Round Rock, TX offer?

JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Round Rock, TX?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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