Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes Store
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 4401 Interstate 35.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.3
347 reviews
5 stars
207
4 stars
80
3 stars
32
2 stars
10
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful and friendly, with specific mentions of employees like Gregory and Lauren providing exceptional assistance.
Store Organization
Feedback varied on store organization; some customers noted improvements in cleanliness and organization, while others reported chaotic displays and difficulty finding items.
Product Selection
Customers appreciated the variety of clothing options available, though some expressed disappointment in the lack of specific sizes and styles.
Sales and Pricing
The store was frequently noted for having great deals and sales, with many customers feeling they received good value for their purchases.
Negative Experiences
A number of reviews highlighted poor customer service experiences, including issues with exchanges, unhelpful staff, and misleading sale promotions.
- VGViolet GrapeNov 17, 20253.0Is it just me or does it smell god awful in here? The last two times I visited within the last month it smelled like mildew or BO. I was gagging and walked out both times. Shame since it seemed like it had a good selection of clothes. My partner smelled the same thing as me. Not sure what it is.
- JPJack POct 31, 20255.0This is great store for nice clothes and modern fashion. Gregory was a great help, he knew what looked good on me and helped me pick out a lot of new clothes!
- DBDylan BalderstonOct 19, 20255.0The staff was great I’m partially colorblind and they did an excellent job helping me out select an outfit when above and beyond yall, were absolutely awesome
- CGCreative GeekJul 19, 20255.0Great place and awesome customer service
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Round Rock Premium hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted for items purchased at Express Factory Outlet within 30 days of purchase, with original tags attached. Returns from other Express stores or online purchases are not accepted here.
Where can I buy an Express gift card?
Express gift cards can be purchased at Express Factory Outlet stores, other Express retail stores, and online at express.com.
What are the store hours for Express Factory Outlet in Round Rock?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
What payment options does Express Factory Outlet accept?
They accept American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Does Express Factory Outlet have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances.
What sizes are available for women and men at Express Factory Outlet?
Women’s sizes range from 00-14 and XS-XL. Men’s sizes range from XS-XXL, including pant waist sizes 28-38, lengths 30-34, and jacket sizes 36S-44L.
How can I contact Express customer service?
You can reach customer service at 1-888-397-1980 for comments, questions, and suggestions.
What nearby dining options are available around Express Factory Outlet?
Nearby dining includes Villa Italian Kitchen for Italian cuisine, Pita Haus for Mediterranean fare, Eloteishon for Mexican food, and Great American Cookies for desserts.
Are there other retail stores near Express Factory Outlet for fashion and accessories?
Yes, nearby stores include Swarovski and KAY Outlet for jewelry, Nautica Store and U.S Polo Assn. for clothing, and Fossil for accessories and shoes.
What entertainment or family-friendly stores can customers visit near Express Factory Outlet?
Families can visit Toys"R"Us Outlet Center for toys, Go! Calendars, Toys & Games for gifts and hobbies, and Kids Supercenter for children’s clothing nearby.