DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Many customers reported poor experiences with staff, citing rudeness and unhelpfulness, particularly from management.
Product Selection
Customers noted a limited selection of men's shoes and boots, with some expressing disappointment in the availability of certain styles.
Store Experience
While some reviews praised the cleanliness and organization of the store, others highlighted issues with staff engagement and assistance.
Returns and Exchanges
Several customers expressed frustration with the return and exchange policies, particularly regarding worn shoes and the need for receipts.
Pricing and Promotions
Customers appreciated the variety of shoes and deals available, but some were frustrated by coupon exclusions and unclear promotional signage.
BD
Brandoncye Duh
4 days ago
5.0
They had a great selection of shoes. We both ended up getting a pair. I got a new pair of running shoes, and my partner got a new pair of everyday shoes.
VS
Vanessa Sullivan
Oct 25, 2025
2.0
Didn't have too many options on boots. Ladies at the counter told me i was only able to use 1 coupon, pfft.
SJ
Susannah Jones
Oct 4, 2025
1.0
Manager Carassa would not take my shoes back with receipt with 60 days. Said too worn. My shoes were splitting manufacturer defect. She had an attitude too. Not friendly. Probably too lazy to do the RMA and return to the manufacturer.
MC
Marie Castello
Sep 6, 2025
1.0
DSW is going down the hill as far customer serviceis concerned. You don't feel welcome anymore. Last night, I went to the Round Rock location to look for running shoes. First, when I walked into the store, an associate was right at the front door and she didn't even say " hello", " good afternoon " or "welcome" . After that " nice" welcoming I wasn't expecting for her to assist me in any way. After several shoe tries, I decided to purchase a pair of asics. After I paid for the shoes, the cashier handed me the box with the shoes, so I asked her if she could put the shoes in a bag. I was in shock when she said they don't give bags when you buy one pair of shoes. 😳😳 I asked her even if you spend more than $ 100 they can't afford to give a plastic bag that probably cost to DSW 0.5 cts? 😵💫 I guess you will need to bring your own shopping bag as DSW cant afford to give you one. Next time I will order my shoes straight to asics or amazon. At least I would not be dealing with this poor customer service.
EK
Evgeniya Khlopchenyuk
Aug 26, 2025
4.0
Big shoes and accessories store in Round Rock, women, men and kids, nice choice of shoes and good organised but most of women shoes unfortunately online and out of stock.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products are available at DSW Designer Shoe Warehouse in Round Rock?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, jewelry, and accessories from brands like Nike, Cole Haan, Sperry, Puma, and more.
Does DSW Designer Shoe Warehouse offer in-store pickup?
Yes, DSW provides in-store pickup service, allowing customers to order online and pick up their items at the Round Rock location.
What are the store hours for DSW Designer Shoe Warehouse in Round Rock, TX?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is delivery available from DSW Designer Shoe Warehouse in Round Rock?
No, delivery services are not offered at this location.
What payment methods does DSW Designer Shoe Warehouse accept?
They accept American Express, Visa, Mastercard, Discover, cash, and mobile/contactless payments such as Apple Pay, Android Pay, Samsung Pay.
Does DSW Designer Shoe Warehouse have a rewards program?
Yes, DSW offers a free Rewards program where members earn certificates, offers, and other perks when they shop.
How can I contact DSW Designer Shoe Warehouse in Round Rock?
You can call them at +1 512-862-5000 or email info@dswinc.com for inquiries.
Are there beauty salons near DSW Designer Shoe Warehouse where I can visit before or after shopping?
Yes, several beauty salons like Signature Spa & Nails, Dream Images Salon, and Ciara’s Salon are nearby, making it convenient to combine shoe shopping with beauty treatments.
Where can I find places to eat near DSW Designer Shoe Warehouse in Round Rock?
Auntie Tsuki's, an American and health food restaurant with a smoothie and juice bar, is nearby for a refreshing post-shopping meal or snack.
What other shopping options are available near DSW Designer Shoe Warehouse?
Ross Dress for Less, Clothes Mentor Round Rock, and Halloween Express are nearby stores offering clothing, thrift items, costumes, and more, perfect for extending your shopping trip.