Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rosenberg, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
609 reviews
5 stars
331
4 stars
136
3 stars
64
2 stars
34
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Product Selection
Customers expressed disappointment with the limited selection of items available, particularly in clothing sizes and inventory.
Sales and Deals
Many customers appreciated the great deals and sales, especially during promotional events, enhancing their shopping experience.
Curbside Pickup Issues
Several reviews highlighted problems with curbside pickup, including long wait times and poor communication.
- WAwaed ayoubNov 4, 20252.0I had a bad experience at JCPenney today. The customer service team was rude and showed no interest in helping. It’s frustrating to be treated that way as a loyal customer.
- SHSheryl HollandOct 28, 20255.0Wonderful sale. JC Penney is back to having really quality clothes.
- TBtania berriosOct 25, 20251.0Lady at the front , cashier name Farida was very rude because I asked to give me a price on some onesies, she was slamming things on counter I understand it was 20 minutes to close but it she doesn’t like to help it’s bad specialty with the holidays coming, we should treat everyone nice and make them want to come back I’d rather visit the sugarland location .
- NANaa Baake ArmahSep 26, 20255.0Great deals when there is a sale going on.
- HHhajee hunSep 15, 20255.0Nice store
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Rosenberg, TX?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Rosenberg, TX?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Rosenberg offer curbside pickup?
Yes, curbside pickup is available at the Rosenberg JCPenney location.
Is there wheelchair accessibility at JCPenney in Rosenberg?
Yes, the store has a wheelchair-accessible entrance for customer convenience.
What payment methods are accepted at JCPenney Rosenberg?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards for payment.
Can I shop JCPenney online or via an app?
Yes, you can shop online at jcpenney.com or use the JCPenney App available on the Apple App Store for shopping and coupons.
What nearby dining options are available when visiting JCPenney Rosenberg?
Nearby dining options include T Jin China Diner and Iza Robata Rosenberg, great places to enjoy Asian cuisine before or after your shopping.
Are there beauty and cosmetic stores near JCPenney in Rosenberg?
Yes, Sephora inside JCPenney, Merle Norman Cosmetic Studio, Image nails, and SH Salon are nearby for all your beauty and cosmetic needs.
What nearby shopping options complement JCPenney at Brazos Town Commons?
Nearby stores include Rack Room Shoes for footwear, Five Below for discount fashion accessories and crafts, Maurices for women's clothing, and The Children's Place for children's apparel.
Are there convenient services like shipping or repair near JCPenney?
Yes, UPS Authorized Shipping Outlet and Postal Plus provide shipping services, and Appliance Repair by Asurion and The High Ground Espresso Tech Services offer appliance and electronics repair nearby.