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JCPenney

4.1
(621 reviews)

Business Details

(281) 232-3270

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rosenberg, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
24201 Brazos Town Crossing, Rosenberg, TX
77471, United States

Hours

Reviews

4.1
621 reviews
5 stars
340
4 stars
135
3 stars
64
2 stars
35
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.

Cleanliness

Many customers noted that the store and salon are clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

Several reviews mentioned issues with inventory and selection, with some customers disappointed by the lack of items available.

Sales and Deals

Customers frequently appreciated the sales and discounts available, highlighting the value of shopping during promotions.

Salon Experience

The salon received positive feedback for professional stylists who provide excellent service and hair care.
  • LH
    laticia Hines
    Feb 1, 2026
    5.0
    We love jcp!! Great sales !
  • VV
    Viviana
    Jan 28, 2026
    5.0
    I wanted to leave a great review for the customer service I received from a wonderful lady name Zeina. She delivered great customer service while she was helping me at the register. Zeina went above and beyond, answer my questions regarding rewards, very attentive, and on top of that was very friendly and positive. Happy to see JCPenny has hired a person like Zeina as it puts a great face to the brand/name I will be returning soon to shop and hopefully to see her there again. Thank you team!!
  • CG
    CITY OF GOLD
    Jan 15, 2026
    5.0
    Peter has amazing hands! He is very professional and listens to his customers. Very satisfied with my hair color.
  • RE
    Ryan Engibous
    Jan 10, 2026
    1.0
    Leslie, an employee, is a horrible person! I have also heard from two other people she is a horrible person towards customers. She needs to be fired, or at the very least, never be allowed to speak to a customer of JCPenney again.
  • SW
    Sonya Warner
    Dec 23, 2025
    5.0
    I went in for a shampoo and style. Sherrice was very professional and knowledgable. She educated me on my hair type and Made suggestions on how to maintain it. The salon was also very clean and everyone had good vibes!!!

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Rosenberg, TX?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Rosenberg, TX?

The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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