JCPenney

4.1
616 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rosenberg, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
24201 Brazos Town Crossing, Rosenberg, TX
77471, United States

Hours

Reviews

4.1
616 reviews
5 stars
335
4 stars
135
3 stars
64
2 stars
35
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rude or unprofessional behavior.

Cleanliness

Many customers noted that the store and salon were clean and well-organized.

Product Selection

Customers expressed disappointment with limited inventory and selection, particularly in clothing.

Sales and Deals

Positive feedback on sales and discounts, with many customers appreciating the value during promotions.

Salon Experience

The hair salon received high praise for professional and friendly stylists, particularly Deidre.
  • RE
    Ryan Engibous
    2 days ago
    1.0
    Leslie, an employee, is a horrible person! I have also heard from two other people she is a horrible person towards customers. She needs to be fired, or at the very least, never be allowed to speak to a customer of JCPenney again.
  • RB
    RAYB Brantley
    Dec 24, 2025
    5.0
    We had a appointment for 3:30. The staff was professional and courteous. It was fun, to you all.
  • SW
    Shannen Williams
    Dec 23, 2025
    5.0
    The salon is amazing. The stylist are nice and extremely helpful.
  • SW
    Sonya Warner
    Dec 23, 2025
    5.0
    I went in for a shampoo and style. Sherrice was very professional and knowledgable. She educated me on my hair type and Made suggestions on how to maintain it. The salon was also very clean and everyone had good vibes!!!
  • EB
    Emily Barton
    Dec 20, 2025
    1.0
    Don't trust what they tell you on the phone. They'll tell you one thing, you'll make a special trip to go for the thing you called to confirm about, and then they'll tell you that actually they don't do that (cologne sample in an empty sample bottle - gotten it there before) and the person you talked to must not have understood what you were talking about. Definitely feel gaslit and lied to. Disappointed.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Rosenberg, TX?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Rosenberg, TX?

The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.