Brand Certified
JCPenney
4.3(850 reviews)
Certified by JCPenney • Mar 08, 2026
Business Details
1015 E I 30, Rockwall, TX
75087, United States
Certified by JCPenney • Mar 08, 2026
(972) 961-9239
Certified by JCPenney • Mar 08, 2026
https://www.jcpenney.com/locations/tx/rockwall/clothing-stores-rockwall-tx-2946.html
Certified by JCPenney • Mar 08, 2026
About
Certified by JCPenney • Mar 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rockwall, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 08, 2026
Hours
Certified by JCPenney • Mar 08, 2026
Reviews
4.3
850 reviews
5 stars
500
4 stars
189
3 stars
84
2 stars
29
1 star
48
- LMLisa MarieFeb 9, 20261.0Cashiers are rude. Manager is rude. They act like you’re bothering them.
- CTCarolyn TaylorFeb 8, 20261.0Was at the JCP in rockwall today. Vanity fair panties were on sale 5.99 each for 7 or more pairs. At check out, 3 pair were rang up as 14.50. I told my cashier Suason (i think, was spelled uniquely) and she was kind about it and said she would ask someone to look into it. Another cashier came over and said, not those, they havent been marked down yet. I explained the signage indicated differently. Other cashier still said no. So, Suason asked me if i would like to talk to a manager, i said yes. Manager came and said no not these. I explained the signage again and she said no. Then i recommended fixing the signage, because there was no distinction between this and that. Thats when Olivia, the manager became condescending. Oh yes i will do that, yes ma'am (it was hateful and intended to be patronizing)! It was uncalled for, thats when it go. I knew she was not interested in the last few customers JCP has left. And, this is JCP, yall should be trying a little harder to keep your last few customers cuz im not sure how many more you can afford to loose. None the less subtract one more from that total, i will not be back and will close my account. To bad i had to give the one star and what happened to customer service?
- ARAlex RodriguezFeb 7, 20265.0Quick and easy to get to and had what i wanted. Not as crowded as other stores. Friendly check out employees too.
- VKv kimJan 24, 20265.0JCPenney is my all time favorite they have everything I needed me and my family always shop JCPenney
- DFDes FongJan 22, 20263.0Store was OK and merchandise was good. The only negative that I found was the location. Even with Google, it was difficult to find.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Rockwall, TX?
JCPenney offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney in Rockwall?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Rockwall offer curbside pickup?
Yes, JCPenney provides curbside pickup options for your convenience.
Which payment methods are accepted at JCPenney Rockwall?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Rockwall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I find beauty and skincare products at JCPenney in Rockwall?
Yes, JCPenney features a beauty section with skincare, makeup, and beauty deals including the Sephora inside JCPenney.
Are there nearby transportation services to JCPenney in Rockwall?
Yes, Travels Transportation LLC is located nearby, making it easier for customers to reach JCPenney.
What nearby stores can I visit along with JCPenney in Rockwall for more shopping options?
You can also visit The Children's Place for kids' clothing, DICK'S Sporting Goods for sports equipment, and Maurices for women's clothing.
Which nearby beauty and spa services are available around JCPenney in Rockwall?
Nearby beauty and spa services include Claire's for accessories and piercings, Elite Salon and Styles By Steph for hair and beauty treatments, as well as Wax Studio for waxing services.
How can I contact JCPenney Rockwall for inquiries or customer service?
You can reach JCPenney Rockwall by phone at +1 972-961-9239 or use their toll-free number +1 800-322-1189. Additionally, their website provides online support and shopping options.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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