Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Many customers reported poor customer service, including rude staff and lack of communication regarding orders.
Delivery Issues
Numerous reviews highlighted problems with timely deliveries, including missed deliveries and incorrect addresses.
Product Quality
Several customers expressed dissatisfaction with the quality of the fruit arrangements, citing issues like rotten fruit and items not matching online descriptions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and the quality of the arrangements they received.
JA
Joshua Abraham
Jan 1, 2026
3.0
Was not anonymous like I had asked for, and was left on driveway not doorstep. However they did postpone delivery like I requested though.
JH
Josh Howard
Dec 10, 2025
5.0
Excellent customer service, I live far away but every delivery to my mom's place near Pecan grove she says is always delicious!
AS
Alexis S
Jul 25, 2025
1.0
Went today, Friday, at 9:15 and it’s closed without explanation. No sign or anything. No wonder the reviews are so bad
JS
Jd Story
May 30, 2024
1.0
Do not and I will not! Ever order from here again. Order received was not the order made! Missing pineapples, white chocolate, candles, and sprinkles. Took 2 days to get in contact after leaving several voicemails with no return call. No refund issued or offered because "I received an order", even tho the order received was not the order placed or paid for. I will give some credit, and say atleast a replacement order was offered but not accepted since the time and place was not valid anymore. It was a birthday gift and I didn't want to send another 2 days after.
Edible.... your customers keep you in business! Pay attention to provide what you offer. Provide what we pay for! that's your promise, responsibility and obligation. If you can not, your customers should be refunded with an apology. If I pay for something and do not get it, as requested and offered we should not bear the responsibility of paying period! If you deliver something the customer did not request it is your issue not ours, it is your loss not ours. Re-train and teach better or find better employees to provide the service people are paying for or close your doors and stop taking people's money. If the issue is management then please dig deep and find the moral code that forces you to provide a more respectable service and respect for the people who shop with you and keep your doors open.
This will be forwarded to corporate!
1 star because atleast you offered to re-delivery 2 days after calling 20 times and 2 days after the birthday of the person these were being gifted to.
Edible Arrangements is located at 7930 W Grand Parkway, Richmond, TX 77406, USA.
What are the store hours for Edible Arrangements?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 9:00 AM to 3:00 PM.
What kind of products can I find at Edible Arrangements?
You can find fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, assorted dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts suitable for any occasion.
Does Edible Arrangements provide catering and delivery options for special occasions?
Yes, they offer convenient catering and delivery options, including same-day and one-hour delivery services, ideal for birthdays, anniversaries, corporate gifts, and holidays like Valentine's Day and Mother's Day.
What payment options are accepted at Edible Arrangements?
They accept American Express, Apple Pay, cash, contactless payment, MasterCard, PayPal, and Visa.
Is Edible Arrangements accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance.
Are there places nearby where customers can enjoy arts and crafts before or after visiting Edible Arrangements?
Yes, Pinspiration Richmond is an arts and crafts venue nearby where customers can enjoy creative activities before or after their visit.
What nail salons are located near Edible Arrangements for a pampering session?
Nearby nail salons include Cavalli Nail Spa, N&D Nails Spa, Luxury Nails & Spa, and Wanderlust Nail Boutique.
Are there dining options near Edible Arrangements for a meal before or after shopping?
Yes, nearby dining options include Brooklyn Pizzeria, Triveni Express Indian Cafe & Bakery, Ramble Creek Grill - Grand Parkway, Taco Bell, and Jack in the Box.