Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.0
249 reviews
5 stars
161
4 stars
24
3 stars
7
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about unprofessional behavior and dismissive attitudes from some employees, particularly managers.
Store Experience
The store is generally well-received for its cleanliness and organization, but some customers reported issues with long wait times and inattentive staff during busy periods.
Racial Discrimination
Several reviews highlighted experiences of racial profiling and unequal treatment, leading to feelings of discomfort and disrespect among some customers.
Product Availability
Customers appreciated the wide selection of products available, particularly in men's apparel, but some expressed disappointment over the lack of certain sizes or items.
Management Issues
Multiple reviews indicated dissatisfaction with management, citing rude behavior and poor handling of customer complaints, which negatively impacted the overall shopping experience.
- KKKamela KobleNov 4, 20252.0Everytime I come into this location at Lululemon I have the most amazing experiences with every single employee that works here. Last night I about left in tears. The young lady in the bright pink zip up jacket last night 11/3 was so rude to me while I came to exchange/return my 2 items. I was accused of trying to steal and trying to do multiple returns for the same item. She was thinking I was lying. I told her I am a teacher and I was exhausted from the day to please work with me. She did everything except that. I could not believe I was being accused of lying about this item that I needed a store credit for, what kind of person in customer service does this to customers? Accuses me of that. Luckily I was able to speak with a representative over the phone for much better customer service and I was able to get the shipping label created and a note in my account saying I will receive the e-gift card once my item is received. This has been like a 3 week process AND I can’t wait to order the new items with the gift card that I have been patiently waiting to do (Still waiting). I hope a manager at the Plano location can help that girl from last night in the pink jacket I could not believe how rude she was to me and how she almost had me in tears. I can’t believe someone like this is behind that counter representing my fave brand with that horrible attitude and customer service.
- JSJade ShinOct 30, 20255.0Everyone was super sweet and professional
- EDEvelyn “Evelyn” DongSep 21, 20251.0I stopped by the Lululemon at Legacy West Sunday Sep/21 around 6:30 and check out around 6:45 pm to buy a jacket. When I got in line to check out, The cashier appeared distracted and unprofessional, laughing and chatting instead of assisting customers. When its finally my turn she asked me if I wanted to pay with cash or card—even though I was clearly holding my Amex. I also gave my sister’s phone number for the 10% discount, but she didn’t explain anything or let me know whether it would apply. She just went straight to the total and told me to pay. When I asked why the discount wasn’t applied, only then did she say my sister would have to be present and show ID. That should’ve been explained upfront. So I walk right out. I would make a call and bring my sister, but honestly, Overall, the lack of communication and dismissive attitude left me feeling unwelcome and unwilling to complete my purchase. I hope management can address this and improve customer service at this location.
- SCSamantha CloseSep 20, 20254.0I went here yesterday and for some reason they weren't very attentive to really anyone unless you were waiting to checkout or at the fitting room, only the older lady was actually trying to be helpful and asked if she could help me find everything, overall not a bad experience, I just thought they would be more attention to their customers considering the fact that it is a premium/luxury brand.
- CHCris HendersonSep 15, 20255.0Tall Lauren is amazing ! Not to overshadow Elisha and Shirley. This store is amazing Jennifer is the best checkout person ever
Frequently Asked Questions About lululemon
Where is lululemon located in Plano, TX?
lululemon is located at 7600 Windrose Ave, Block G Suite 120, Plano, TX 75024, USA.
What are the regular store hours for lululemon Plano?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does lululemon Plano offer in-store shopping and pickup services?
Yes, lululemon Plano offers in-store shopping and supports in-store pickup services.
How can I contact lululemon Plano via phone or email?
You can call lululemon Plano at +1 972-782-5986 or email them at legacywest-store@lululemon.com.
What types of products does lululemon Plano specialize in?
lululemon Plano specializes in technical athletic apparel for yoga, running, dancing, and other activities, offering men's and women's sportswear.
Does lululemon Plano have an online presence or social media pages?
Yes, they have a website at https://shop.lululemon.com/stores/us/plano/plano and a Facebook page named lululemon Plano at https://www.facebook.com/100635102272477.
What nearby shops can I visit while shopping at lululemon Plano?
Nearby shops include J.Crew for men's clothing and shoes, Sephora for beauty and cosmetic supplies, and Tecovas for shoes and clothing.
Are there any restaurants close to lululemon Plano for a meal before or after shopping?
Yes, there are several nearby restaurants such as Press Waffle Co., Mesero (Mexican), North Italia (Italian), CAVA (Mediterranean), and True Food Kitchen (health-focused American).
Which nearby places offer beauty or salon services around lululemon Plano?
The area near lululemon includes beauty and salon services like Charlotte Tilbury, Johnny Rodriguez The Salon, and Candy Paints Dallas.
Is lululemon Plano part of a larger shopping center or area?
Yes, lululemon Plano is located near Legacy West shopping center, providing access to a variety of stores and amenities.