I want to give a huge shoutout to my Client Advisor, Adam. I reached out to him on Friday about a purse I had been wanting. Even though it wasn’t in stock, he immediately let me know I could have it delivered to the store or my home.
I drove to the Plano store Saturday to see the style in another color, and later that day while he was on shift he texted me to say that the exact color I wanted he had requested had been delivered to the store — without me even asking.
His attention to detail, communication, and willingness to go above and beyond made the entire experience so easy and enjoyable. Adam is truly amazing at what he does, and I’m so grateful for the exceptional service. This is my 3rd purchase through him and will definitely be back for my next purchase.
HQ
Hyacinth Q.
Oct 17, 2025
1.0
Honestly this store is a stain on the brand. The customer service is nowhere close to what the prestigious house represents. Its a disgrace to LV. The staff dont know how to take care of their customers who spend thousands in their store. All they can offer is WATER which is not up to par with all their other stores.
AS
Ameen Shawwa
Oct 2, 2025
3.0
Louis Vuitton at Legacy West gets a three-star rating from me. The store is really nice, clean, and well-represented, showcasing the brand beautifully. However, my only issue is the staff--they weren't friendly or helpful. I just wanted to browse, but they walked around like I was going to steal something. Come on, I own a ton of stuff from LV! Just because it's expensive doesn't mean I'm going to steal it. A more welcoming attitude from the staff would make the shopping experience much better.
SR
Samuel Romney
Sep 24, 2025
1.0
We were in there, and one of the workers who was blond was not very nice to us at all! She was actually very mean! Later when walking past outside the store she pointed and laughed at us. Very unimpressed!
Frequently Asked Questions About Louis Vuitton Plano Legacy West
What are the operating hours of Louis Vuitton Plano Legacy West?
Louis Vuitton Plano Legacy West is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at Louis Vuitton Plano Legacy West?
The store accepts American Express, Cash, MasterCard, and Visa.
Does Louis Vuitton Plano Legacy West offer in-store shopping and pickup?
Yes, they offer both in-store shopping and in-store pickup services.
Where is Louis Vuitton Plano Legacy West located?
It is located at 7801 Windrose Avenue, Suite H100, Plano, TX 75024, USA.
What categories of products does Louis Vuitton Plano Legacy West offer?
The store offers luxury fashion accessories, shoes, and accessories under the Louis Vuitton brand.
How can I contact Louis Vuitton Plano Legacy West?
You can reach them by phone at +1 469-443-7147.
What nearby dining options are available around Louis Vuitton Plano Legacy West?
Nearby you can find Legacy Hall (an American restaurant and beer garden), Stillhouse (a cocktail bar and pub), and Vegan Vibrationz (a vegetarian Mexican restaurant). These are great places to dine before or after your visit.
Are there any dessert or ice cream shops close to Louis Vuitton Plano Legacy West?
Yes, you can visit Berrynaked for desserts, and Cotton & Snow or Bourbon Vanilla Ice Cream Company for ice cream and smoothies near the location.
What nearby bars and pubs can customers visit around Louis Vuitton Plano Legacy West?
Nearby bars include Good View Bar, Bar Main, and DéTour, which is a tapas and wine bar. These spots are perfect for relaxing after shopping.
Are there other fashion or accessories stores near Louis Vuitton Plano Legacy West?
Yes, Gucci, a women's clothing and fashion accessories store, is located nearby for additional luxury shopping options.