David Yurman

Reviews

• RP

  Robert Patten

  Feb 16, 2026
  5.0
  Another great experience! Julia once again found me the perfect piece of jewelry and she helped my mother buy my birthday gift over the phone. Very knowledgeable and helpful and I love the stores location! Always a fun trip when you go here.
• MR

  Matt Robie

  Jan 9, 2026
  5.0
  I stopped by the David Yurman store in Plano recently and left genuinely impressed with both the selection and the way everything is presented. The first thing that stood out was how clean and curated the showcases are each case feels intentionally laid out, with plenty of space to actually see the details instead of everything being crammed together. The charm/pendant selection was especially strong: lots of classic DY vibes mixed with modern pieces crosses in multiple finishes, coin style medallions, Star of David designs, and a mix of stones like black onyx and that deep green malachite style tag pendant. There were also some fun, more “talisman” options that felt trend forward without looking cheap. I also liked the variety of chains on display (silver, gold, and darker gunmetal tones), plus the chunkier bracelet styles and signet rings that looked substantial and well finished under the lighting. Even through the glass, you could tell the craftsmanship is sharp edges are clean, settings look secure, and the pieces have that weighty, premium feel you expect at this price point. The themed sections (like “Celestial” and “Elemental”) were a nice touch too easy to browse if you’re shopping by vibe rather than a specific item. Customer experience was solid: the store felt calm and upscale, and it didn’t have that pushy “sales pressure” energy. My only real gripe is the entrance doors super confusing because you have to push them open when they look like you should pull. It’s a small thing, but it’s awkward on the way in and out. Overall, great selection, great presentation, and a polished shopping experience definitely worth a visit if you’re looking for a statement piece or a meaningful gift.
• CK

  Chloe King

  Jan 2, 2026
  1.0
  This was my first time shipping from David Yurman and to say I’m very disappointed is an understatement. Extremely disappointed in the legacy west store, while the issue has been somewhat resolved it’s left a very negative impact on my experience with David yurman as a whole. The ring I ordered (I ordered it on 12/30/25) was not the one I received today (01/02/26) after waiting 15 minutes in store. I would like to point out I was offered no water, no champagne while other shoppers were. I spent $514 to wait upon pick up and not receive the same care and attention others around me did. When I came back for a third time I got the ring I paid for and was only offered a verbal apology and finally a glass of champagne. To say the apology is lackluster is an understatement.
• SG

  Sophia Garris

  Dec 19, 2025
  5.0
  Carlos Hernandez helped my fiancé find the best engagement ring - stylish and classy. Very professional, helpful, and welcoming staff at this location. And the quality of the ring is incredible - has held up so perfectly!
• JL

  J L

  Nov 19, 2025
  1.0
  Constant staff turnover and tension between employees makes this location feel off and uninviting

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