JCPenney

Reviews

• SI

  srinivasan iyengar

  Mar 25, 2026
  5.0
  Very good collection of shirts and men’s dresses
• SC

  Shanthi Chidambaram

  Mar 25, 2026
  3.0
  The employee that was at the customer service desk was very nice and calm. He was dealing with a more difficult situation and needed his manager. Leonard came over to help him, and then asked if I was just doing a return which I said yes and Leonard said his employee would be right with him. It was a very slow day on the store, but it took 10 more minutes for the employee to wrap up with the customer he was working with. It would have been nice if Leonard helped me instead of just making shelves look nice. I used to work retail, managers helping out even on slow days was always very nice for the employees.
• JM

  J' Marie

  Mar 21, 2026
  4.0
  Stood in line like 5mins before the man told me I was in the wrong line smh. And he literally saw me come in with a bag.
• KC

  Keva Charles

  Mar 5, 2026
  1.0
  Store closes at 8pm. I arrived after work, in uniform, knowing exactly what I needed and where it is because I just bought one this week in a different color. The doors were locked at 755pm and the guy wouldn’t let me in. It would’ve taken me less than a minute to grab the ONE exact item I needed. THIS IS WHY BRICK AND MORTAR STORES ARE GOING UNDER. I WON’T BE SURPRISED WHEN PENNEYS FOLDS. Happy to report I went to Walmart and found the same item $12 cheaper. So thanks JCPENNEY.
• RR

  Reginald

  Mar 4, 2026
  2.0
  Nothing inside the store...they asked me to go online. I was there to shop personal.