Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pearland, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,204 reviews
5 stars
657
4 stars
297
3 stars
109
2 stars
47
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Product Availability
Customers appreciated the availability of a dedicated 'Big and Tall' section and noted good stock levels, but some expressed disappointment with the limited selection of clothing.
Store Condition
Feedback indicated that the store was clean and organized, but there were complaints about maintenance issues, such as leaks and malfunctioning registers.
Curbside Pickup Issues
Many customers reported problems with curbside pickup, including lack of signage and long wait times, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their exceptional service and highlighted good deals and sales.
- EJEricka JeffersonNov 16, 20255.0I got assistance in the Jewelry Section. Melissa and Yessica was very helpful and informative. They were very patient, nice, and professional while I picked out the ring and earrings with my mother. I'll definitely be back to this specific location!
- LPLorenzo PadillaOct 13, 20255.0The availability of a dedicated "Big and Tall" section, offering diverse styles of jeans and shirts, is a positive attribute.
- SSSSep 17, 20251.0No curbside pickup but did not update online/on notifications
- DCDemeatrice CrawfordSep 6, 20255.0Love the jewelry!
- VPvivian pitreAug 28, 20252.0Customer service is horrible call was put on hold for thirty minutes . No one came to phone c . I called back and was placed. On hold no one ever came to the phone
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Pearland, TX?
JCPenney offers a wide range of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Pearland?
JCPenney in Pearland is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Pearland JCPenney location offer in-store pickup and curbside pickup?
Yes, the Pearland JCPenney location offers both in-store pickup and curbside pickup for customer convenience.
What payment methods are accepted at JCPenney Pearland?
JCPenney Pearland accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Are there accessibility features at JCPenney Pearland?
Yes, JCPenney Pearland has a wheelchair accessible entrance and public restrooms available.
Where is JCPenney located in Pearland, TX?
JCPenney is located at 2500 Smith Ranch Rd, Pearland, TX 77584, inside The Crossing at 288 shopping center.
What nearby dining options are available close to JCPenney in Pearland?
Nearby dining options include NAM: Noodles And More (Vietnamese), Taja Indian, Another Broken Egg Cafe (American breakfast/brunch), Yamamori (Japanese sushi), Seoul Pig Korean BBQ, Texas Roadhouse, TGI Fridays, Willie’s Grill & Icehouse, and Roosters Run (chicken wings).
Are there beauty and salon services near JCPenney Pearland?
Yes, in addition to Sephora inside JCPenney, nearby beauty and salon services include Neri Hair Studio, Virtuous Hair Salon, L&L Beauty Bar, and Eyedeal Permanent Cosmetics.
Can I find medical services near JCPenney Pearland?
Yes, nearby medical services include Prime Urgent Care, Memorial Hermann GoHealth Urgent Care, and Pain and Spine Associates of Texas.
What shopping centers and stores are near JCPenney Pearland?
JCPenney is located in The Crossing at 288 shopping center, which also hosts stores like Half Price Books, Party City, Batteries Plus Bulbs, Bass Pro Shops, and Geek Squad for electronics and computer repair.