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Brand Certified

JCPenney

4.1
(1219 reviews)

Business Details

2500 Smith Ranch Rd, Pearland, TX
77584, United States
(713) 436-1548

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pearland, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2500 Smith Ranch Rd, Pearland, TX
77584, United States

Hours

Reviews

4.1
1,219 reviews
5 stars
666
4 stars
298
3 stars
109
2 stars
49
1 star
97
  • KC
    Keva Charles
    6 days ago
    1.0
    Store closes at 8pm. I arrived after work, in uniform, knowing exactly what I needed and where it is because I just bought one this week in a different color. The doors were locked at 755pm and the guy wouldn’t let me in. It would’ve taken me less than a minute to grab the ONE exact item I needed. THIS IS WHY BRICK AND MORTAR STORES ARE GOING UNDER. I WON’T BE SURPRISED WHEN PENNEYS FOLDS. Happy to report I went to Walmart and found the same item $12 cheaper. So thanks JCPENNEY.
  • RR
    Reginald
    Mar 4, 2026
    2.0
    Nothing inside the store...they asked me to go online. I was there to shop personal.
  • OD
    Olu Dina
    Mar 1, 2026
    5.0
    I found a lot of good stuff at this store. I enjoyed the nice music playing in the store too
  • RS
    Rama krishna Santhoshi
    Feb 17, 2026
    5.0
    We generally, go here for shopping for my kids clothing has good variety and found very cheaper deals and also in holiday seasons.
  • SC
    Shaw-nay Crime
    Feb 1, 2026
    1.0
    Placed an order online and waited 2 wks without an update. Called the 800 number to be told my item was delivered 4 days after the order was made and they would email the store to update the order status to ready to be picked up. Waited a few days and called the store directly to be told by the male supervisor they don’t have it and the online people will “say whatever”. NEVER did be place me on hold to look and see if my items were at the store. Finally after 3 wks I cancelled the order bec it was clear I wasn’t going to get it and the store and the 800 number were just passing the buck back and forth. No resolution offered!! Can’t believe this is how big department store handles things. Smith Ranch rd in pearland location.

Brand Certified Facts from JCPenney

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Certified March 08, 2026Yext Knowledge Graph
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