Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pearland, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,210 reviews
5 stars
661
4 stars
298
3 stars
109
2 stars
47
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times and unhelpful staff.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers expressed mixed feelings about product availability, with some finding good deals while others noted a lack of quality items.
Checkout Experience
Several reviews highlighted slow checkout lines and issues with the return process, indicating a need for improved efficiency.
Staff Attitude
While some staff were praised for their helpfulness, others were criticized for being rude or unprofessional.
- KSKara SilvaDec 11, 20255.0Great finds all the time!
- DGDarrell GerdesNov 22, 20251.0What else can be said..... it's the shadow of the old JCP. Went looking for towels and bath rugs. Nothing of any quality worth purchasing.
- TLTim LottNov 19, 20255.0Store was very clean and well kept. I ordered something online and went to pick up. No issues, was quick and easy and the associate was extremely pleasing and helpful.
- EJEricka JeffersonNov 16, 20255.0I got assistance in the Jewelry Section. Melissa and Yessica was very helpful and informative. They were very patient, nice, and professional while I picked out the ring and earrings with my mother. I'll definitely be back to this specific location!
- LPLorenzo PadillaOct 13, 20255.0The availability of a dedicated "Big and Tall" section, offering diverse styles of jeans and shirts, is a positive attribute.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Pearland, TX?
JCPenney offers a wide range of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Pearland?
JCPenney in Pearland is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Pearland JCPenney location offer in-store pickup and curbside pickup?
Yes, the Pearland JCPenney location offers both in-store pickup and curbside pickup for customer convenience.
What payment methods are accepted at JCPenney Pearland?
JCPenney Pearland accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Are there accessibility features at JCPenney Pearland?
Yes, JCPenney Pearland has a wheelchair accessible entrance and public restrooms available.
Where is JCPenney located in Pearland, TX?
JCPenney is located at 2500 Smith Ranch Rd, Pearland, TX 77584, inside The Crossing at 288 shopping center.
What nearby dining options are available close to JCPenney in Pearland?
Nearby dining options include NAM: Noodles And More (Vietnamese), Taja Indian, Another Broken Egg Cafe (American breakfast/brunch), Yamamori (Japanese sushi), Seoul Pig Korean BBQ, Texas Roadhouse, TGI Fridays, Willie’s Grill & Icehouse, and Roosters Run (chicken wings).
Are there beauty and salon services near JCPenney Pearland?
Yes, in addition to Sephora inside JCPenney, nearby beauty and salon services include Neri Hair Studio, Virtuous Hair Salon, L&L Beauty Bar, and Eyedeal Permanent Cosmetics.
Can I find medical services near JCPenney Pearland?
Yes, nearby medical services include Prime Urgent Care, Memorial Hermann GoHealth Urgent Care, and Pain and Spine Associates of Texas.
What shopping centers and stores are near JCPenney Pearland?
JCPenney is located in The Crossing at 288 shopping center, which also hosts stores like Half Price Books, Party City, Batteries Plus Bulbs, Bass Pro Shops, and Geek Squad for electronics and computer repair.