JCPenney

Reviews

• RT

  Rob the Traveler

  Feb 18, 2026
  5.0
  This JCPenney is the old faithful of the Fairmont Parkway, Neighbourhood. It’s always quick. You can get what you need. Sometimes you can’t because it’s not the biggest one customer service is always around. They always cleaning up after someone leaves something in the middle of the hallway sometimes the hours are off depending on Google so that’s why I’m posting it on a picture. Good selection of big and tall it’s my go to supply.
• DJ

  Dr. Andrea Jackson

  Jan 13, 2026
  3.0
  Always warm clothes in women section have limited l and xl sizes and selection is got old ppl
• KA

  Kellie Adams

  Jan 12, 2026
  4.0
  Cute clothes at JcPenny, but I WILL say that even when there are sales, which is most of the time, the prices online are much cheaper. So I go into the store and find what I want, try it on and then while there, find it on their online website and if it's cheaper online, I order online. This way, I get it cheaper and I know the fit ahead of time, so I never have returns ;) Example of savings, $48 jeans on sale... in store for $32.99... online just under $24! Literally just purchased one pair of jeans & 3 sweaters today and saved $25 more than the sales prices in the store. That's the only reason I gave the brick and mortar store 4 stars instead of 5. Would be nice if they'd simply price match their own online prices in the store itself.
• CV

  Cesar Vazquez

  Dec 27, 2025
  1.0
  Would never go to JcPenny never again , my father was race profiled there by 2 of your employes, asking him how he planned to pay for everything he had in his basket, they call the cops on him and when manager got involved she said it was all a "misunderstanding" , when the cops showed up when they heard why they got called they even said REALLY!? , we have been going to JCPenny for years, now we know where yall stand, we will cancel our CreditCards with this ungrateful store
• PS

  Paloma S

  Dec 27, 2025
  1.0
  Where can I make a formal complaint on the photography department? I had an appointment booked and when I got there I was told there was a 30 min wait and I had no choice but to wait. One of the employees was extremely rude and her tone was dismissive. Why work at a place where you HAVE to be polite and proper customer service she definitely needs to learn manners and get it together it’s no one’s fault she obviously hates her job. Because I had my 2 kids with me by the time it was our turn to take pictures my children were obviously tired not trying to cooperate didn’t get a proper session we were all very overwhelmed since the studio was hot.

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