Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pasadena, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,462 reviews
5 stars
835
4 stars
357
3 stars
138
2 stars
49
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and poor service.
Product Selection
Customers noted a limited selection in certain categories, particularly plus sizes and men's dress wear.
Store Condition
Generally positive feedback on cleanliness and organization of the store.
Pricing
Customers expressed concerns about high prices and inconsistent sales, with some finding great deals while others felt prices were inflated.
Photography Services
Negative experiences reported with photography services, particularly regarding photo quality and customer service.
- KCKIM CORREIANov 9, 20255.0Customer service was top notch. I had a big return from 4 different orders and they were so good! 🌟 One sister was training the other at Pasadena store 😉. Great job ladies!!
- DBdavid bujanSep 24, 20252.0Stood in line for ever. Only 1 person in front of me. Almost every pair of jeans they have in stock are 30" length. Very few over that. Overall... "poor selection". They have a good sale on dresses. Store is well organized and clean.
- WCWilliam ClarkSep 16, 20255.0The staff are polite.
- OCOlga CamposJun 27, 20255.020$ 5 piece backpack
- DNDiny NJun 1, 20255.0Super mucha variedad y buenas ropas a buen presio muy competitivos
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Pasadena, TX offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Pasadena, TX?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Pasadena JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both curbside pickup and free shipping for your convenience.
Can I find beauty products and skincare at the Pasadena JCPenney?
Yes, the store features JCPenney Beauty, which includes skincare, makeup, and beauty deals, and also houses a Sephora inside.
What payment options are accepted at JCPenney Pasadena?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney store in Pasadena wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and offers public restrooms.
Where is JCPenney located in Pasadena, TX?
The store is located at 5120 Fairmont Pkwy, inside the Fairmont Center in Pasadena, TX 77505.
What nearby dining options are available around JCPenney in Pasadena?
Nearby dining options include Taco Bell, Chick-fil-A, Little Caesars Pizza, Charleys Cheesesteaks, Sonic Drive-In, and Starbucks, perfect for grabbing a bite before or after shopping.
Are there any nearby services where I can get mobile phone repairs close to JCPenney?
Yes, you can visit Total Tech Repair, Total Wireless, or iFixandRepair for mobile phone repairs near JCPenney.
If I want to donate blood, is there a center near JCPenney in Pasadena?
Yes, the Pasadena Neighborhood Donor Center and Gulf Coast Regional Blood Center - Pasadena NDC are nearby locations where you can donate blood.