Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Odessa, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude or inattentive.
Store Cleanliness
Store cleanliness received positive feedback, but there were complaints about messy bathrooms and disorganized sections.
Product Selection
Customers appreciated the variety of clothing and good sales, but some noted a lack of stock in popular sizes.
Pricing
Prices were seen as high by some customers, but many found good deals and sales that made shopping worthwhile.
LM
Luis Enrique Ramírez montero
Feb 10, 2026
5.0
Excelente
LR
Laura R
Feb 9, 2026
3.0
According to staff does not sell maternity clothes.
LG
Lianett Garcia
Jan 1, 2026
1.0
If I could give 0 stars I would, this store is racism and judges everyone based on their appearance, might be an expensive store but yalls behavior is cheap. There was a situation about a month ago where a girl was wandering and looking for clothes, her mother was with her I think, she went to checkout but then left the line to get something else,( still in the store) they called the cops accusing her of theft, she explained herself and the police would clown her saying that she couldn’t have paid for that “where would u get the money from” now let me say that I know this person and she is not only morally respectable but a person that is stable financially. Tagging poc and Hispanics is far worse than a personal issue. This could’ve been taken to court and worsen the store’s reputation but it wasn’t. I suggest respect is required at the hiring process and managers do better
LL
Lonnie Lammert
Oct 16, 2025
1.0
Went in to buy a T-shirt and when I went to check out the lady asked me if I wanted to sign up for rewards. I said sure. Gave her my information Said okay scanned my item then she prompted me to give her further information to sign up for the credit card. 1 I never agreed to sign up for the credit card just rewards. 2. This was done without my consent 3. She tried to trick me into signing up for a credit card. Needless to say this place has lost all my business and I will shop elsewhere as they cannot be trusted.