Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Odessa, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
986 reviews
5 stars
554
4 stars
234
3 stars
123
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers praised helpful employees while others reported rude service.
Product Selection
Customers appreciated the variety of clothing and good sales, but some noted a lack of stock in certain sizes.
Store Cleanliness
The store was generally clean, but there were complaints about messy bathrooms and disorganized sections.
Pricing
Many customers found prices reasonable and enjoyed sales, though some felt certain items were overpriced.
Checkout Experience
Issues with long wait times at checkout and inconsistent service were highlighted by several customers.
- LLLonnie LammertOct 16, 20251.0Went in to buy a T-shirt and when I went to check out the lady asked me if I wanted to sign up for rewards. I said sure. Gave her my information Said okay scanned my item then she prompted me to give her further information to sign up for the credit card. 1 I never agreed to sign up for the credit card just rewards. 2. This was done without my consent 3. She tried to trick me into signing up for a credit card. Needless to say this place has lost all my business and I will shop elsewhere as they cannot be trusted.
- RURoger USep 6, 20255.0Great sales and selection throughout the store!!
- LGLeodan Ferrera GutierrezSep 2, 20254.0Good products
- MVMarcia ValdesJul 17, 20254.0Extensa variedad de ropa y Marcas, la tienda esta limpia, ordenada y el personal es atento y agradable...
- SPShawn PolkJul 10, 20255.0I talked to one Representative in the jewelry department. She was nice, informative, she made me laugh & I felt comfortable. Yes, I'm going back to get diamonds for my ears from her
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Odessa, TX?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Odessa?
JCPenney is open Monday through Thursday from 11 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does the JCPenney store at Music City Mall in Odessa offer curbside pickup?
Yes, the Odessa JCPenney location offers curbside pickup for your convenience.
Which payment methods are accepted at the JCPenney Odessa location?
They accept American Express, Check, Discover, Mastercard, and Visa as payment options.
Does the JCPenney store have wheelchair accessible entrances and restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available.
What exclusive brands are available at JCPenney in Odessa?
Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie for apparel and home.
Is there a beauty section or salon inside the JCPenney store?
Yes, the JCPenney location features Sephora for beauty products and the JCPenney Salon for salon services.
What dining options are nearby JCPenney at Music City Mall?
Nearby dining options include Charleys Cheesesteaks, Sweet Tooth ice cream shop, Wall St Cocina Odessa (Mexican restaurant), and Giovanni's Pizza.
Are there recreational activities close to JCPenney in Odessa?
Yes, nearby you can find Mcm Skating Rink and MCM Rink N' Roll offering roller skating and amusement park activities.
Are there other jewelry or shoe stores near the JCPenney location in Odessa?
Yes, Samuels Jewelers and Zales are nearby jewelry stores, and Shoe Dept. is a nearby shoe store.