Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our New Braunfels, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
939 reviews
5 stars
513
4 stars
203
3 stars
113
2 stars
45
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with reports of rude staff and unhelpful management.
Store Conditions
Customers noted issues with store cleanliness and temperature, with some areas being too hot to shop comfortably.
Product Availability
While many customers appreciated the variety of products available, some expressed frustration over the lack of assistance in finding items and the organization of the store.
Checkout Experience
Several reviews mentioned long wait times at checkout and issues with applying discounts, leading to dissatisfaction with the purchasing process.
- SCShirley CunnighamDec 13, 20253.0Had trouble finding staff, dressing rooms, and sizes in middle range.
- MSMarlon SikesDec 13, 20251.0No carts. Waited 30 minutes
- JSJonas SeyppelNov 15, 20253.0Jot Zee Pfennig
- CJChristian JonesNov 12, 20255.0Love how clean and organized they are. They do a really good job of keeping up with things and of course nothing can be perfect but compared to many other Jcpenny’s these guys stand out. Always have a great experience shopping here.
- CECharles EbbinghausOct 8, 20255.0Brought back lots of memories from childhood. This store is the bomb. All you need from upper end to mid
Frequently Asked Questions About JCPenney
What types of products does JCPenney in New Braunfels offer?
JCPenney offers a wide variety of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is JCPenney located in New Braunfels, TX?
JCPenney is located at 215 Creekside Way, Town Ctr at Creekside, New Braunfels, TX 78130.
What are the store hours for JCPenney in New Braunfels?
JCPenney is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in New Braunfels offer curbside pickup?
Yes, JCPenney offers curbside pickup at this location.
What payment methods are accepted at JCPenney New Braunfels?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payment options.
Does JCPenney New Braunfels have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available.
Are there nearby beauty and spa services close to JCPenney in New Braunfels?
Yes, Sephora inside JCPenney, Amy's Skin Shop, DLash&Brow360, D Lash n Brow 360, Milano Nail Spa, and European Wax Center are nearby beauty and spa options.
Which shoe stores are located near JCPenney in New Braunfels?
Famous Footwear is a nearby shoe store offering a variety of footwear options.
Are there other notable shopping centers close to JCPenney in New Braunfels?
Creekside Shopping Center and San Marcos Outlets are nearby shopping centers for additional retail options.
What specialty stores can customers visit near JCPenney New Braunfels?
Nearby specialty stores include Kay Jewelers for jewelry, Men's Wearhouse for men's clothing, DICK'S Sporting Goods for outdoor and sporting gear, and Familia Dental for dental services.