Business Details
240 Creekside Way, New Braunfels, TX
78130, United States
Certified by Belk • Mar 01, 2026
(830) 620-9043
Certified by Belk • Mar 01, 2026
https://www.belk.com
Certified by Belk • Mar 01, 2026
About
Certified by Belk • Mar 01, 2026
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of New Braunfels, TX or call us at (830) 620-9043 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Belk • Mar 01, 2026
Hours
Certified by Belk • Mar 01, 2026
Reviews
4.2
947 reviews
5 stars
531
4 stars
217
3 stars
95
2 stars
54
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness while others were reported as rude or unhelpful.
Store Condition
Frequent complaints about the store's cleanliness and organization, with reports of clutter and unclean fitting rooms.
Air Conditioning
Numerous reviews highlighted the lack of functioning air conditioning, making shopping uncomfortable, especially in hot weather.
Product Selection
Customers appreciated the variety of clothing and sales, but some noted issues with inventory levels and size availability.
- SHSharon HerreraFeb 19, 20265.0Try clean, really well arranged. Love the options in clothes
- SBStephanie BarryFeb 2, 20265.0Went into this location hoping to exchange a purse I received as a gift. It still had all the tags and was in same condition it left the store in. I approached the customer service rep and he processed the return. Upon handing me a gift ( as I didn't have original purchase receipt), I saw that I received a whooping $28 on the card. The purse goes for $76 per the website. I promptly asked why the amount was so low And was told it was reduced as I didn't have original purchase receipt. I was rather put off by the lack of people skills this CSR had. After thinking it over, I asked to see the manager. The store manager, I believe his name was Jason, went above and beyond and ensured I left happy. I was just gonna ask for purse so I could get receipt and the full refund for it, but he went ahead and gave me the current price it's going on a gift card. Thank you Jason for upholding customer service in your position. I appreciate you putting me above the mighty dollar. I will be returning because you made me feel like a valued customer.
- MRMandy RossJan 25, 20264.0Just another department store somewhere between JC Penney and Dillard's quality. Sales were ok
- GAGayle ApplegateJan 22, 20265.0I love Belk! I keep hoping a Belk will open on the north side of San Antonio🤞🤞
- JCJ CJan 21, 20261.0Arrived to purchase Caroline Herrera perfume today 21 jan 2026. Noticed parking lot very empty. Lady attending perfume sales was cleaning. I asked for assistance and she answered a few questions. She never stopped cleaning. I figured it out on my own. I notified her I was ready to make a $100 plus purchase. She kept cleaning. I waited and finally had enough and left. Maybe explains empty parking lot. I'm just a guy trying to purchase a birthday gift. I went to Ultra Beauty next door and made my purchase with FULL assistance.
Frequently Asked Questions About Belk
What are the store hours for Belk in New Braunfels, TX?
Belk in New Braunfels, TX is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.
Does Belk offer pickup and delivery services?
Yes, Belk offers both in-store pickup and curbside pickup services.
What brands can I find at Belk in New Braunfels?
You can find brands like Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Lancome, Levi's, and L'OREAL among others at Belk.
What types of products are available at Belk?
Belk offers a variety of products including women’s, men’s, and kids' clothing, accessories, home décor, shoes, jewelry, handbags, and beauty products.
Does Belk accept different payment options?
Yes, Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Belk accessible for customers with disabilities?
Yes, Belk has wheelchair accessible entrances and parking, and public restrooms are available.
Are discounts available for active military members at Belk?
Yes, Belk provides discounts for active military members.
What entertainment options are nearby Belk for shoppers to enjoy?
Nearby Belk, you can enjoy Creekside Cinemas 14 and Creekside Movie Theaters for a great movie experience before or after shopping.
Which beauty and cosmetic stores are located near Belk?
Near Belk, you can visit Ulta Beauty, Benefit Cosmetics BrowBar, and Charlotte Tilbury for additional beauty and cosmetic needs.
What shopping options for fashion accessories and clothing are available near Belk?
Nearby you can find Charming Charlie for fashion accessories, Victoria's Secret & PINK for lingerie, and Charlotte Russe and dressbarn for women's clothing.
Brand Certified Facts from Belk
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Certified March 01, 2026Yext Knowledge Graph
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