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JCPenney

4.2
(827 reviews)

Business Details

4511 N Midkiff Rd, Midland, TX
79705, United States
(432) 699-4347

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Midland, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4511 N Midkiff Rd, Midland, TX
79705, United States

Hours

Reviews

4.2
827 reviews
5 stars
451
4 stars
201
3 stars
95
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members received praise for being friendly and helpful, especially during difficult situations.

Store Conditions

Customers reported issues with the store being too hot and messy, with some dressing rooms closed.

Product Availability

Feedback indicated low inventory and a lack of variety in clothing selections, particularly for specific sizes.

Checkout Experience

Long wait times at checkout and issues with online order pickups were noted as frustrating.
  • TM
    Tatiana Montaño
    Jan 31, 2026
    4.0
    I like to buy baby things here the sizes if they are appropriate
  • BT
    brittany tuck
    Jan 2, 2026
    2.0
    Not one single dressing room open. Walked around the whole store twice. Every dressing room is blocked.
  • GK
    Grace King
    Dec 10, 2025
    5.0
    Recently my sister and I took my father to the Midland Tx location to buy a suit for our mother’s funeral. He was having a very difficult time and your staff was very patient and accommodating. They helped us with measuring him and finding what he needed. Juan went out of his way to find us all available discounts to ease the pain of the day. Thank you so much!!!💜
  • BG
    Bob Garling
    Nov 17, 2025
    3.0
    Kinda messy and hard to get a hold of staff.
  • JA
    Jennifer Ayala
    Nov 16, 2025
    1.0
    Went to the jewelry department today and the lady working there was super rude and extremely unhelpful she wore glasses and had short curly hair heavier set lady. Didn’t even end up purchasing anything since she was just giving us attitude.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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