Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Midland, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Staff members received praise for being friendly and helpful, especially during difficult situations.
Store Conditions
Customers reported issues with the store being too hot and messy, with some dressing rooms closed.
Product Availability
Feedback indicated low inventory and a lack of variety in clothing selections, particularly for specific sizes.
Checkout Experience
Long wait times at checkout and issues with online order pickups were noted as frustrating.
TM
Tatiana Montaño
Jan 31, 2026
4.0
I like to buy baby things here the sizes if they are appropriate
BT
brittany tuck
Jan 2, 2026
2.0
Not one single dressing room open. Walked around the whole store twice. Every dressing room is blocked.
GK
Grace King
Dec 10, 2025
5.0
Recently my sister and I took my father to the Midland Tx location to buy a suit for our mother’s funeral. He was having a very difficult time and your staff was very patient and accommodating. They helped us with measuring him and finding what he needed. Juan went out of his way to find us all available discounts to ease the pain of the day. Thank you so much!!!💜
BG
Bob Garling
Nov 17, 2025
3.0
Kinda messy and hard to get a hold of staff.
JA
Jennifer Ayala
Nov 16, 2025
1.0
Went to the jewelry department today and the lady working there was super rude and extremely unhelpful she wore glasses and had short curly hair heavier set lady. Didn’t even end up purchasing anything since she was just giving us attitude.