Brand Certified
JCPenney
4.5(2431 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2200 S 10th St, McAllen, TX
78503, United States
Certified by JCPenney • Mar 01, 2026
(956) 682-9431
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tx/mcallen/clothing-stores-mcallen-tx-226.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our McAllen, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.5
2,431 reviews
5 stars
1,633
4 stars
497
3 stars
177
2 stars
46
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others received complaints for rudeness and poor assistance.
Product Quality
Customers appreciate the quality of clothing and variety available, although some noted issues with specific items like jewelry and cosmetics.
Pricing and Discounts
Many customers highlighted great deals and clearance pricing, making it a popular shopping destination for budget-conscious shoppers.
Store Experience
The store is generally well-stocked and clean, but some customers experienced long wait times at checkout and difficulty finding assistance.
- AZAndres ZamoraFeb 13, 20261.0FIX Y'ALL'S AIR CONDITIONERS, been failing since 11/25. Temporary fans you have on the floor for employees and customers isn't enough. Even the Maquiladoras on military and Chinitos at downtown have colder working air conditioning than y'all. 2/26 current visit.
- AAAbigail AlvaradoFeb 13, 20265.0I went to the JCPenney at the Plaza Mall on Feb 12 2026 and Kimberley was the one checking out my items at the register. She was so helpful and really nice. She had very excellent customer service
- YAYolanda ArellanoFeb 12, 20264.0Ofertas excelentes
- MAmario alberto casal arcosJan 25, 20265.0Grandes descuentos todos los días. Prendas de calidad superior a otros comercios. Gran variedad de calzado tenis y a un muy bien precio.
- IBirma BaileyJan 25, 20262.0Poor customer service! I had tried to reach the jewelry department, and no answer. I tried contacting a different department to get assistance and the associated hang up on me, I tried contacting them again and of couse, NO ONE Answered.
Frequently Asked Questions About JCPenney
What types of products can I buy at JCPenney in McAllen, TX?
You can shop a variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, skincare, and makeup at JCPenney McAllen.
What are the store hours for JCPenney at 2200 S 10th St, McAllen?
JCPenney is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in McAllen offer curbside pickup?
Yes, JCPenney offers curbside pickup at their McAllen store for customer convenience.
What payment methods are accepted at JCPenney McAllen?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney McAllen accessible for customers with disabilities?
Yes, JCPenney in McAllen has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I find national and private brands at JCPenney McAllen?
Yes, JCPenney carries national brands as well as private brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Where is JCPenney located within McAllen for easy access?
JCPenney is located at 2200 S 10th St inside La Plaza shopping center in McAllen, TX 78503 for your convenience.
What nearby places can customers visit around JCPenney McAllen?
Customers shopping at JCPenney can also visit nearby places like Sweet Paris - McAllen for pancakes, Peninsula Island Resort and Spa for relaxation, and Samuels Jewelers for more jewelry options.
Are there nearby ATM or banking services near JCPenney McAllen?
Yes, IBC Bank ATM and Casa De Cambio Texas Money Exchange are nearby for convenient banking and currency exchange services.
What entertainment and shopping options are close to JCPenney in La Plaza?
Nearby you can find GameStop for video games and electronics, Jurassic Karts for go-kart fun, and The Children's Place for children's clothing shopping.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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