Mixed experiences with customer service; some employees received praise for being helpful, while others were criticized for being unresponsive or rude.
Product Quality
Customers generally appreciate the quality of the clothing, particularly jeans, but some noted rising prices.
Store Environment
The store atmosphere is described as friendly and inviting, though there are complaints about cleanliness and fitting room availability.
Assistance Availability
While some customers received excellent assistance, others reported a lack of help from staff, leading to frustration.
Pricing and Promotions
Customers appreciate the sales and promotions, but some feel that prices have increased significantly.
JY
Jada Ybarra
Nov 6, 2025
5.0
went in today not expecting to find anything and left with 2 pairs i LOVE! a big thank you to nicole! she helped me find a style i liked in my size. amazing service from nicole!
JX
Jacaranda Xolocotzi
Jul 31, 2025
4.0
I was disappointed with Camilla (I believe that was her name) from fitting room today, she said to call her for help and when I wanted to ask for another size, she spent a good 5 minutes talking and laughing with other associates despite me calling her name and pressing the assistance button. I ended up going to look for the sizes I wanted. The reason this is a 4 star is because Ana, who was organizing nearby, approached me and assisted me with finding the right sizes I needed. Wonderful costumer service from Ana.