Worse customer service. It’s not even fun to shop there anymore. Went to return to sports bra from online and not even a hello or even a nice conversation. Just gave snarky and mean looks. Felt so uncomfortable. Just sticking to online shopping
PP
Pam
Aug 16, 2025
1.0
You would expect them to help you out since they’re all girls too. But they were all extremely rude and no help at all, sadly it’s not the first time this happens…do better!
MR
Mariela Ramos
Mar 7, 2025
1.0
Bad customer service
KT
Kayla Torres
Dec 6, 2024
1.0
12/5: I went and basically the whole store had 40% off leggings and sports bras. Once the associate rung up my items the sports bra only had “30% discount” when on the floor it said “40%”. I asked if they could honor the price since it’s what is displayed on the sales floor. Both associates told me that they couldn’t because they had “reached their limit of price override” mind you this was around 7pm. So they had all day to change the discount price but didn’t and yet still couldn’t honor the price. I smelled BS! Customer Service is terrible.
YP
Yoletzi Proctor
Nov 2, 2022
5.0
super cute comfortable workout clothes, friendly staff to help you find anything that you’re looking for or even order it online for you. a little pricey, but their items are high quality so you get what you pay for. i own multiple items from here and their leggings are so soft, and great material that will last forever! highly recommend!
Aerie & OFFLINE offers a wide range of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
Where is Aerie & OFFLINE located?
Aerie & OFFLINE is located at 2200 South 10th Street, Suite Q09c, McAllen, TX 78503, inside La Plaza Mall.
What are the store hours for Aerie & OFFLINE?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options does Aerie & OFFLINE accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Aerie & OFFLINE?
You can contact the store by calling +1 956-278-7649.
Are there any nearby coffee shops where I can relax before or after shopping at Aerie & OFFLINE?
Yes, Gloria Jean’s Coffees is nearby. It’s a great place to enjoy coffee, smoothies, or a light snack before or after your shopping trip.
What other fashion stores are close to Aerie & OFFLINE in La Plaza Mall?
Nearby fashion stores include Icing, Charlotte Russe, Aldo, Call It Spring, Chacos, Helzberg Diamonds, Swarovski, GUESS, lululemon, and H&M, making La Plaza Mall a great destination for diverse fashion needs.
Is there a food option near Aerie & OFFLINE in La Plaza Mall?
Yes, nearby options include Subway, Little Tokyo (an Asian restaurant), Cinnabon, and Marble Slab Creamery for ice cream treats.
Does the store carry products from specific brands?
Yes, the store carries products from brands including OFFLINE Store and Aerie, known for intimates, apparel, activewear, and swimwear designed to feel comfortable.
What is Aerie's brand philosophy?
Aerie emphasizes feeling good in every piece they design, encouraging customers to let their real self shine with their #AerieREAL campaign.