Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lufkin, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
437 reviews
5 stars
232
4 stars
114
3 stars
56
2 stars
14
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Cleanliness
The store was generally reported as clean and well-organized, although some customers noted that the fitting rooms could use tidying up.
Pricing
Customers appreciated the great prices and sales, often mentioning the value of using coupons for better deals.
Inventory Issues
Several reviews indicated a desire for more updated inventory and a wider selection of items, particularly in clothing.
Mixed Experiences
While many had positive experiences, some customers reported issues with rude staff and poor service in specific situations.
- MFMichael ForbesOct 14, 20255.0My wife got a purse and her hair fixed up
- DDDave DavisJul 5, 20255.0Very proficient and quick check out
- ACABRIL CHÁVEZDec 16, 20184.0No encontré lo que buscaba pero aún así tiene muchas otras cosas
Frequently Asked Questions About JCPenney
What kind of products can I find at JCPenney in Lufkin, TX?
You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the JCPenney in Lufkin, TX.
What are the operating hours for JCPenney in Lufkin?
JCPenney in Lufkin is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options at their Lufkin location.
Which payment methods are accepted at JCPenney in Lufkin?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Are JCPenney stores wheelchair accessible?
Yes, JCPenney in Lufkin has a wheelchair accessible entrance for customers.
What are some nearby places I can visit when shopping at JCPenney in Lufkin?
Nearby places include Texans Barber School for beauty services, Al's Formal Wear for formal clothing, and Dream Catchers in Lufkin for flowers and gifts, all located close to JCPenney.
Where can I grab a coffee or shop for women's clothing near JCPenney?
JT's Kountry Kreations at The Grove Coffee & Crafts offers coffee and women's clothing nearby JCPenney, making it a great stop during your visit.
Are there dining options near JCPenney in Lufkin for a meal or snack?
Yes, nearby dining options include China Max, a Chinese and Asian fast food restaurant, and Texas Shaved Ice for desserts and cold treats.
Can I find other clothing and shoe stores near JCPenney in Lufkin?
Yes, there are several nearby stores such as T.J.Maxx, Victoria's Secret & PINK, and Shoe Dept. Encore for clothing and footwear options.
How can I reach JCPenney in Lufkin for inquiries or customer service?
You can contact JCPenney Lufkin at +1 936-639-3251 or visit their website at https://www.jcpenney.com/locations/tx/lufkin/clothing-stores-lufkin-tx-55.html for more information.