JCPenney

4.2
1078 reviews
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Business Details

3550 McCann Rd, Longview, TX
75605, United States
(903) 758-4441
https://www.jcpenney.com/locations/tx/longview/clothing-stores-longview-tx-304.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Longview, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3550 McCann Rd, Longview, TX
75605, United States

Hours

Reviews

4.2
1,078 reviews
5 stars
584
4 stars
261
3 stars
133
2 stars
43
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly in the makeup and jewelry departments.

Store Cleanliness

The store was frequently noted as clean and well-organized, contributing to a pleasant shopping experience.

Pricing Issues

Several reviews mentioned concerns about rising prices and issues with discounts and promotions, leading to customer dissatisfaction.

Salon Experience

Mixed feedback on the salon services, with some customers reporting negative experiences while others appreciated the friendly staff.

Checkout Delays

Customers expressed frustration with long wait times at checkout due to insufficient cashiers and technical issues.
  • MM
    Maria
    Oct 8, 2025
    5.0
    Zaira was so sweet and very helpful at the makeup counter !
  • JG
    John Grant
    Sep 11, 2025
    5.0
    Great place to shop, friendly staff. Very helpful jewelry department.
  • SB
    Samantha Bulat
    Aug 30, 2025
    5.0
    Jolette was phenomenal! I had a coupon for 20% off and she recommended I sign up for JCPenney rewards to get an additional $10 off. She was absolutely helpful and fabulous. What a great sale associate!
  • JC
    john carlson
    Aug 17, 2025
    4.0
    At the store in Tulsa Oklahoma Linda L was excited to wait on us, but also she like that to everyone within her space including coworkers. She made our experience so much more enjoyable. JC Penney’s has a valuable employee. I put the 4 stars for the cost and the suit was not available it did order one. Overall because of Linda L service and the other people we were help by we may visit again, we used to go all the time but the quality and cost slowed us down.Linda L deserves a 5 star as that is the highest we can give her. Woodland Hills Tulsa Oklahoma on the code from my review there wasn’t a place to rate our service experience. August 16 2025
  • YC
    Yazmin Cruz
    Aug 16, 2025
    5.0
    Give my girl Shea a big FAT raise she helped me so much with buying my dance tights and when she was having trouble she was trying her hardest on finding a solution for us!!
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Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Longview, TX?

JCPenney in Longview offers a wide selection of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Longview?

The JCPenney store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.