JCPenney

4.2
1095 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Longview, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3550 McCann Rd, Longview, TX
75605, United States

Hours

Reviews

4.2
1,095 reviews
5 stars
594
4 stars
266
3 stars
133
2 stars
44
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, highlighting specific employees for their exceptional service.

Product Quality

Feedback on product quality was mixed; while some customers appreciated the variety and affordability, others reported issues with damaged items and dissatisfaction with certain products.

Store Experience

The shopping environment received positive remarks for cleanliness and organization, but some customers noted long wait times and insufficient checkout staff.

Pricing

Customers generally found good deals and sales, though some expressed concerns about rising prices and restrictions on discounts.
  • JB
    Jon B
    Dec 17, 2025
    5.0
    I have not had a bad experience with this place. I've always found what I love to wear. This retailer is a legend in the world of retail. Jessica and latasha are the sweetest employees to have. They are very helpful. I would do most of my shopping here.
  • MJ
    M J
    Dec 9, 2025
    5.0
    Ladies the the cologne section are always very friendly and helpful
  • JM
    James Manning
    Dec 9, 2025
    5.0
    Found exactly what I had been looking for
  • EM
    Edith Monroy
    Nov 29, 2025
    5.0
    I just want j.c. penny to know that Taylor is a fantastic employee!! She handle that long line tonight with so much professionalism! When it was my turn she asked me about applying for the j.c. penny card to save some money off a dress I was purchasing. It took less than 5 minutes and I was approved. Thank you Taylor! ♡♡
  • NH
    nhut luan ho
    Nov 28, 2025
    5.0
    JCPenney remains a cornerstone of American retail, offering a consistently positive shopping experience that caters to the entire family. What distinguishes this department store is its incredible breadth of inventory, acting as a single, dependable stop for everything from fashion to furnishings. The apparel selection is particularly noteworthy. Whether you are searching for professional attire, trendy casual wear, or durable kids' clothes, JCPenney consistently stocks quality items across diverse styles and sizes. Their private labels offer excellent quality at accessible price points, ensuring that style doesn't have to break the bank. Furthermore, the selection of jewelry and home goods—particularly bedding and kitchen essentials—makes it a go-to destination for refreshing any aspect of your life. Beyond the products, JCPenney excels at value. Their frequent sales, coupons, and loyalty programs make high-quality merchandise truly affordable, appealing strongly to budget-conscious shoppers who refuse to compromise on style or durability. Crucially, the in-store experience is enhanced by helpful and available staff, and the addition of convenient services like the full-service JCPenney Salon and portrait studios adds tangible value. JCPenney successfully blends practicality, variety, and excellent pricing, making it a reliable and essential retail hub that continues to serve generations of shoppers well.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Longview, TX?

JCPenney in Longview offers a wide selection of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Longview?

The JCPenney store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.