JCPenney

4.3
1017 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our League City, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2520 Gulf Fwy S, League City, TX
77573, United States

Hours

Reviews

4.3
1,017 reviews
5 stars
604
4 stars
245
3 stars
96
2 stars
27
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some noted a lack of staff during busy times.

Product Selection

The store is well-stocked with a variety of clothing and other merchandise, but some customers found the selection limited for specific sizes.

Pricing and Sales

Customers frequently mentioned great deals and discounts, making it a popular shopping destination for bargains.

Store Environment

While the store is generally clean and organized, several reviews mentioned discomfort due to heat and noise levels.

Checkout Experience

Some customers experienced slow checkout processes and issues with returns, indicating a need for improvement in efficiency.
  • JG
    Jennifer Giese
    6 days ago
    5.0
    Daniela was awesome! She helped me find the perfect shade of foundation for my face . I'll be going there anytime I need makeup thank you Daniela
  • RC
    Robert Cortez
    Nov 16, 2025
    5.0
    Their prices are reasonable plus I had coupons.
  • IR
    Iris Rosales
    Nov 14, 2025
    5.0
    Looking for a gift
  • JD
    Jai Dub
    Nov 10, 2025
    3.0
    This JC Penney is a hit or miss, and recently it is a miss. I wanted to cancel an online order, so I didn't pick it up by the date specified. It still said ready for pickup after that date. I called customer service a week later and after asking me to hold, then coming back to the phone calling me sir (I'm a woman who sounds like a woman) I was told they would cancel it and return it to my form of payment. It didn't happen, so I chatted with customer service who couldn't do anything because it was a ship to store order. I called the store again and the phone rang and rang for customer service. I'm going to have to go up there to cancel an order that they were supposed to cancel twice already. Crazy
  • DR
    Dr Dinesh RajPurohit
    Oct 9, 2025
    4.0
    It was good went to get Seiko watch they don't sell anymore

Frequently Asked Questions About JCPenney

What types of products does JCPenney in League City offer?

JCPenney in League City offers a variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in League City?

The store hours are Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.