Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Laredo, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor experiences, particularly in the hair salon.
Store Condition
Several reviews mentioned the need for maintenance and upgrades, particularly regarding air conditioning and escalators.
Product Variety
Customers appreciated the variety of clothing and home goods, but some noted a lack of options in specific categories, such as men's clothing and dress shirts.
Sales and Discounts
Many customers highlighted the attractive sales and discounts available, making shopping more appealing.
Shopping Experience
Overall, customers enjoyed the shopping environment, describing it as safe and well-organized, although some expressed frustration with store hours and product availability.
GJ
Gilberto Jaquez
Nov 10, 2025
3.0
Malas ofertas
JA
Jaqueline Acebo
Sep 7, 2025
5.0
Hay estacionamiento
Está tranquilo, puedes hacer compras con calma
BB
Blue
Aug 19, 2025
1.0
Terrible experience with the Hair Salon!! Hairstylist literally refused to do me and my wife's hair!! She lied and hid in the back from us as we stood at the counter and waited for her to do our hair!! Also they tried to tell us that they didn't have my wife's expensive sun glasses that she accidentally left on the counter!! After we confronted them and reported it too loss prevention and confronted the security!! My wife's sunglasses all of a sudden reappear.
ES
Eduardo S.
Aug 10, 2025
4.0
Falta mantenimiento a las instalaciones el clima no esta operando adecuadamente
AA
Alf
Aug 5, 2025
5.0
Awesome experience here, I come shopping every once in a while and have always had a positive experience.
What kinds of products does JCPenney in Laredo offer?
JCPenney offers a wide variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Laredo?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Laredo offer curbside pickup and free shipping?
Yes, JCPenney provides both curbside pickup and free shipping options for customer convenience.
Which payment methods are accepted at JCPenney in Laredo?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks.
Is the JCPenney in Laredo wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and a public restroom.
What are some nearby beauty and spa options to JCPenney at Mall Del Norte?
Nearby beauty and spa options include Sephora inside JCPenney, Regis Salon, and Nail Glamour, all located within the Mall Del Norte shopping center area.
Are there other clothing stores close to JCPenney in Mall Del Norte?
Yes, nearby clothing stores include GAP, H&M, Justice, Melrose Family Fashions, and Dillard's, offering a range of fashion choices for customers.
What entertainment options are available near JCPenney at Mall Del Norte?
Nearby entertainment options include Mall Del Norte Movies cinema and Cinemark Mall Del Norte, both great for catching the latest films after shopping.
Can I find jewelry stores near JCPenney in Laredo?
Yes, Pandora Jewelry and Kendra Scott are nearby jewelry stores offering a variety of quality pieces close to JCPenney.
How can I reach JCPenney in Laredo by phone or online?
You can contact JCPenney by phone at +1 956-718-9961 or visit their website at https://www.jcpenney.com/locations/tx/laredo/clothing-stores-laredo-tx-658.html for more information and shopping.